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Exabeam Security Operations Platform
Exabeam Security Operations Platform uses behavioral analytics to detect anomalies and automate incident response workflows. It integrates data from multiple sources to provide context-rich alerts and streamline threat investigation.
Why these ratings?
Cyberse perspective
Summary by Cyberse
Microsoft Sentinel may be considered a good fit for you due to its powerful capabilities.
Here’s a few tips on how to maximize its capabilities:
We use the following criteria to rate this product’s functionality:
Cost considerations
Exabeam uses a predictable user-based license, so adding data sources does not raise ingestion costs. An independent Forrester study calculated 245 % ROI over three years, indicating payback within the 18-month range. Ponemon found analysts work about 50 % faster and the product includes hundreds of prebuilt connectors at no added fee, keeping total ownership costs competitive
Functionality
Exabeam provides numerous pre-built playbooks and a low-code drag-and-drop designer that lets staff automate workflows quickly. AI-driven behavior analytics correlates events and triggers bidirectional actions through thousands of cloud, network and endpoint integrations. Built-in case management plus MTTD/MTTR dashboards give leaders clear performance metrics to prove value and spot bottlenecks.
Compatibility
The platform provides dozens of out-of-the-box connectors across cloud apps, EDR, ITSM and chat tools and exposes a documented REST API for anything missing. Common systems like ServiceNow and Slack link in clicks, so only niche products demand light scripting. This breadth and ease place compatibility well above average though shy of the largest-connector vendors.
User experience
Most reviewers say Exabeam’s console is easy to navigate and feels user-friendly, so analysts get productive quickly. Some users still note setup complexity and sparse guidance, indicating a short learning curve remains
Customer support
Standard support runs 11×5 and only premium tiers provide 24×7 access, so core coverage and SLA expectations are mid-range rather than rapid-response leaders. Regional phone lines, a knowledge base and a community forum help users, but Gartner Peer Insights reviews report slow ticket handling versus other security automation vendors