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IBM X-Force IRIS
IBM X-Force IRIS provides coordinated threat analysis and response capabilities to manage security incidents. It integrates threat intelligence with automated workflows to streamline investigation and containment processes.
Why these ratings?
Cyberse perspective
Summary by Cyberse
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Cost considerations
IBM X-Force IRIS sells fixed-tier retainers with published hourly rates, giving customers a clear starting price. Extra charges for deep malware work, legal liaison, or on-site travel raise the final bill versus leaner firms. Costs are predictable but sit mid-pack, so the value lands in the middle of the scale.
Capabiliities
IBM X-Force IRIS delivers 24×7 global responders who collect full disk and memory images, perform in-house malware analysis, coordinate with legal and communications teams, and give clients step-by-step guidance through complete remediation.
Team expertise
Most IBM X-Force IRIS responders hold GCFA, GREM or CISSP credentials and average well over seven years handling breaches. The roster includes former federal agents and military cyber specialists who have run major global investigations. Clients therefore engage mainly with seasoned handlers rather than a junior-heavy team.
Tools & methodology
MITRE-mapped playbooks inside the Resilient SOAR engine automate containment and evidence capture. Teams collect data with live response agents and validated forensic workflows that preserve chain-of-custody and feed KPI dashboards.
Company reputation
Gartner and Forrester place IBM X-Force IRIS in the leader tier for incident-response services and the team is regularly brought into Fortune 500 breach clean-ups. IBM Security revenues rise steadily and there are no known public service failures or data-handling controversies. These markers indicate solid, widely trusted market standing, though industry perception is a shade below the most iconic IR brands.