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Cofense
Cofense delivers phishing defense by combining threat intelligence with user reporting and analysis. It enables organizations to identify and respond to phishing attacks through simulated campaigns and real-time incident response tools.
Why these ratings?
Cyberse perspective
Summary by Cyberse
Microsoft Sentinel may be considered a good fit for you due to its powerful capabilities.
Here’s a few tips on how to maximize its capabilities:
We use the following criteria to rate this product’s functionality:
Cost considerations
Cofense sells mainly to large enterprises and does not publish prices, and customers note higher per-user fees plus separate charges for Triage, Vision, and managed phishing content. While multi-year terms can lower unit cost, the extra modules and professional-services fees push total spend above mainstream awareness suites. Budget owners therefore face a less predictable link between what they pay and the risk-reduction they gain.
Functionality
Cofense offers a wide range of phishing templates and bite-sized lessons that trigger automatically when an employee clicks, and managers can run unlimited campaigns. Dashboards show who needs help and map results to regulations such as PCI and HIPAA. Competitors with broader topic coverage and deeper adaptive learning nudge Cofense just below the top tier.
Compatibility
Cofense connects directly with Microsoft 365 and Google Workspace, offers SAML SSO, and exposes an API for custom tasks. Most teams still upload users by CSV and push SCORM packages to an LMS instead of using automated feeds. This blend of strong email ties but manual HR/LMS syncing places its compatibility squarely in the middle of the market.
User experience
Learners get straightforward phishing simulations and brief follow-up content, but lessons are not gamified or fully optimized for phones. Admins gain detailed controls and clear dashboards, yet reviews note a noticeable learning curve during setup and campaign creation. Localization covers key languages, though coverage lags top competitors, limiting ease for some global teams.
Customer support
Cofense offers round-the-clock support and assigns every account a dedicated service manager, giving customers live help at any hour instead of the typical business-hours ticket queue competitors rely on.