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Blackberry Cylance

Blackberry Cylance uses artificial intelligence to identify and prevent threats before they execute. It applies machine learning models to analyze files and processes, reducing reliance on traditional signature-based detection.

Cost considerations

Cost considerations

Functionality

Functionality

Compatibility

Compatibility

User experience

User experience

Customer support

Customer support

Why these ratings?

Cyberse perspective

Summary by Cyberse

Microsoft Sentinel may be considered a good fit for you due to its powerful capabilities.


Hereโ€™s a few tips on how to maximize its capabilities:

We use the following criteria to rate this productโ€™s functionality:

Cost considerations

Typical endpoint cost is about $4-5 per user each month according to reseller matrices and peer quotes. Firms pay extra for Optics EDR or MDR add-ons, and quotes come through partners, so price transparency lags vendors with posted tiers. Users describe fees as reasonable but slightly high, suggesting solid yet unremarkable ROI versus competing data-security tools.

Functionality

BlackBerry CylanceAVERT automatically discovers and categorizes sensitive data on endpoints and blocks unauthorized exfiltration events. The product lacks integrated encryption or key-lifecycle management and its controls center on endpoint traffic rather than major cloud stores. Functionality therefore sits between basic file scanners and full-suite platforms that combine DLP with encryption and broad cloud coverage.

Compatibility

BlackBerry Cylance can stream security events to Splunk, QRadar and other SIEMs through a built-in syslog setting. The product also exposes a documented REST API so teams can script custom data pulls or responses. It lacks out-of-the-box connectors for corporate databases or popular SaaS apps, so extra integration effort is often required.

User experience

BlackBerry Cylance provides a workable cloud console, but reviewers say the dashboards are text-heavy and navigation feels dated versus newer tools; teams therefore need extra time and guidance to tune policies and investigate alerts, placing the user experience in the middle of the pack.

Customer support

Customer issues are handled through email tickets that reviewers say were answered in about an hour, but support is not advertised as 24ร—7 and there is no phone or live-chat option. A detailed knowledge base is available, yet the single contact channel and business-hours coverage make the assistance merely adequate compared with data-security rivals that provide round-the-clock, multi-channel help.