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ProcessUnity
ProcessUnity centralizes risk and compliance data to streamline assessment and reporting workflows. It supports integration with third-party data sources to enhance visibility across vendor and operational risks.
Why these ratings?
Cyberse perspective
Summary by Cyberse
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Cost considerations
ProcessUnity lists tiered plans that start around $25 000, so entry cost runs lower than most large-suite GRC tools. An external GRC 20/20 study found typical payback in about 30 days, meaning buyers recover the spend well inside a year. While added capabilities cost extra, the menu pricing is clear enough for predictable budgets.
Functionality
ProcessUnity lets teams draft and version policies, map controls to NIST or ISO libraries, and automate evidence-backed control assessments. Dashboards convert those inputs into risk scores for prioritizing remediation. Materials do not mention automated regulatory content feeds, so functionality falls short of a full end-to-end suite.
Compatibility
ProcessUnity exposes a full OpenAPI-documented REST interface and offers CSV/Excel exports, so data moves in and out with standard formats and minimal effort. Pre-built connectors integrate with ServiceNow for ticketing/CMDB and with multiple external risk-intelligence feeds, covering the usual GRC workflow touchpoints. Links to ERP or cloud platforms rely on the general API rather than turnkey adapters, so some scripting remains.
User experience
ProcessUnity offers configurable role-based dashboards and heat-map widgets that users can tailor without help. Gartner Peer Insights reviewers frequently call the interface intuitive and easy to use, so most staff need only brief training. Initial setup still requires some guidance, so onboarding is not yet the sub-day experience expected for a top-tier score.
Customer support
ProcessUnity offers 24ร5 web support, global coverage and continuous uptime monitoring that keep help available beyond normal business hours. Customers are paired with a dedicated Customer Success Manager for ongoing guidance and engagement. Lack of live weekend coverage means service exceeds standard support but does not reach the full 24ร7 benchmark.