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Proofpoint
Proofpoint delivers training designed to help employees recognize and respond to cybersecurity threats. It includes simulated phishing exercises and reporting tools to measure user awareness and behavior.
Why these ratings?
Cyberse perspective
Summary by Cyberse
Microsoft Sentinel may be considered a good fit for you due to its powerful capabilities.
Here’s a few tips on how to maximize its capabilities:
We use the following criteria to rate this product’s functionality:
Cost considerations
Proofpoint charges above-average per-user fees and stacks on extra costs for advanced simulations, language packs, and detailed reporting. Total spend grows quickly as seat counts rise, and customers say proving a direct payoff in reduced risk is challenging.
Functionality
Proofpoint delivers a large, regularly refreshed training library that adapts lessons to each employee’s risk level, supports unlimited phishing tests with behavior-based scoring, and provides reports already mapped to standards like HIPAA and GDPR so compliance evidence is easy to show.
Compatibility
Proofpoint plugs directly into Microsoft 365, Azure AD, Okta and other SAML providers, with SCIM for automated provisioning. SCORM content packages and open APIs allow easy hand-off to most learning systems and custom workflows. HR platforms usually need a light script or file feed, so compatibility sits just below the highest tier.
User experience
Learners see interactive lessons in many languages, yet modules run 10–15 minutes and lack the bite-sized, gamified feel of newer rivals. Reviews indicate the Proofpoint admin console is powerful but non-technical staff need training to locate functions and build campaigns. Overall usability lands in the middle of the market.
Customer support
Proofpoint offers 24×7 phone and email help, and enterprise clients get a named Customer Success Manager who conducts quarterly reviews to keep programs on track. Threat researchers publish fresh phishing templates and training content within days of new campaigns, so users are never working with stale material. These services exceed the business-hours ticketing and slower content cycles common among other security-awareness vendors.