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SANS Security Awareness Training

SANS Security Awareness Training provides structured educational content to help employees recognize and respond to cybersecurity threats. It includes scenario-based modules designed to simulate real-world attack techniques for practical learning.

Cost considerations

Cost considerations

Functionality

Functionality

Compatibility

Compatibility

User experience

User experience

Customer support

Customer support

Why these ratings?

Cyberse perspective

Summary by Cyberse

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We use the following criteria to rate this productโ€™s functionality:

Cost considerations

SANS quotes are usually higher than mainstream awareness vendors and pricing is not listed publicly, so budget planning takes extra effort. Buyers often pay separate line items for phishing tests, language packs, and detailed reporting, which inflates the total bill. Because similar coverage is bundled at lower cost elsewhere, stakeholders question whether the premium delivers proportional savings on risk.

Functionality

SANS offers a large, frequently refreshed content library with short micro-learning pieces and lets administrators launch unlimited phishing campaigns tied to each userโ€™s risk score. Dashboards turn those behavioral metrics into clear, easy-to-share analytics for tracking progress. Built-in mappings to PCI, GDPR, NIST and similar standards simplify compliance reporting.

Compatibility

SANS Security Awareness Training supports SAML single sign-on with common identity providers, and SCORM-packaged lessons import into most learning management systems; however, user provisioning, HR feeds, and deeper workspace integrations rely on manual file uploads or custom work, so compatibility averages out rather than reaching full enterprise-grade integration.

User experience

Lessons are clear but run longer than modern micro-learning, which can reduce learner focus. New program owners often need SANS onboarding to navigate the feature-rich admin portal. While interfaces are localized and functional, the overall look and navigation feel dated compared with sleeker rivals.

Customer support

SANS answers phone or email questions quickly during the workweek and offers a well-organized online help center. Users report ticket turnaround measured in hours rather than days. Fresh phishing simulations and training clips arrive every month, keeping guidance current.