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KnowBe4
KnowBe4 offers a platform for training employees to recognize and respond to phishing and social engineering attacks. It includes simulated phishing tests and interactive modules to help organizations assess and improve their security awareness.
Why these ratings?
Cyberse perspective
Summary by Cyberse
Microsoft Sentinel may be considered a good fit for you due to its powerful capabilities.
Here’s a few tips on how to maximize its capabilities:
We use the following criteria to rate this product’s functionality:
Cost considerations
KnowBe4 uses tiered per-user subscriptions that are priced similarly to other mainstream programs and include unlimited phishing simulations, keeping day-to-day costs predictable. Optional premium content can add to the bill, yet most organizations obtain full training, reporting, and support without extra fees and can secure lower rates on multi-year contracts. The overall structure offers clear value for the coverage provided, so the cost position is strong but not at the very top of the scale.
Functionality
KnowBe4 offers an extensive, frequently updated content library and allows unlimited, highly customizable phishing simulations that adjust to each employee’s risk level. Behavior-based analytics turn user actions into clear risk scores and progress reports managers can act on. Training modules are organized against major regulations so teams can show compliance without extra work.
Compatibility
KnowBe4 connects directly with Microsoft 365, Google Workspace and common mail gateways for automated user sync. SAML SSO and SCIM provisioning with Azure AD or Okta keep identities current without manual files. A published API and SCORM-ready courses slide into mainstream LMS and HR systems, so most setups need no custom scripting.
User experience
KnowBe4 delivers short interactive lessons that work on phones and in multiple languages, keeping employees engaged. Managers see clear progress dashboards and can launch campaigns without technical help, though the many configuration options create a modest learning curve. This balance places KnowBe4 ahead of most competitors for day-to-day usability.
Customer support
KnowBe4 provides 24-hour phone, chat, and email help plus a dedicated customer success manager who conducts scheduled program reviews. Tickets are answered within hours and an extensive knowledge base covers routine questions. Fresh phishing templates and training modules arrive weekly, keeping content aligned with emerging threats.