Solution Categories
Community Directory
Compare solutions
Benchmark my program
Microsoft Sentinel
Microsoft Sentinel integrates data from multiple sources to provide centralized threat detection and response. It uses built-in AI and automation to analyze security signals and orchestrate incident management workflows.
Why these ratings?
Cyberse perspective
Summary by Cyberse
Microsoft Sentinel may be considered a good fit for you due to its powerful capabilities.
Here’s a few tips on how to maximize its capabilities:
We use the following criteria to rate this product’s functionality:
Cost considerations
Microsoft Sentinel bills per gigabyte with discounted commitment tiers, so spending scales quickly once log volume exceeds the small free allowance. Hundreds of built-in connectors cost nothing, but every automation playbook runs on Azure Logic Apps that incur extra consumption fees and make forecasting harder. Independent evidence of payback is limited, so buyers can expect mid-market pricing with surcharges rather than a clearly verified short-term ROI.
Functionality
Microsoft Sentinel provides hundreds of ready-made playbooks that teams can tweak in a drag-and-drop designer, and those workflows can trigger or receive actions across cloud, network, and endpoint tools. AI-based Fusion correlates alerts into incidents, and the incident queue includes assignment, status, and response-time metrics so managers can track performance
Compatibility
Microsoft Sentinel provides over 300 maintained data connectors and an open REST API. Built-in links cover major SIEM feeds, EDR tools, ServiceNow, Jira, Slack, and Teams with only simple configuration steps. Most organisations can plug Microsoft Sentinel into current security and IT workflows without writing custom code.
User experience
Microsoft Sentinel offers a clean cloud console, yet Gartner reviewers say new analysts find the menus confusing and need time to orient. G2 users also mention a substantial learning curve before they can confidently run queries and build automations. After training the dashboards and logs are clear enough, but usability lands closer to “serviceable” than “intuitive.”
Customer support
Microsoft provides 24×7 access to engineers and pledges a sub-hour first response for critical Sentinel issues, with a 15-minute option in Rapid Response plans. A large public knowledge base and detailed integration guides back up ticket support, enabling users to solve many problems quickly. Lack of routine proactive playbook health checks keeps support from the top score, but response speed and resources still surpass most security automation peers.