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Forcepoint ONE

Forcepoint ONE integrates secure access and data protection by combining cloud access security broker (CASB), zero trust network access (ZTNA), and secure web gateway (SWG) capabilities. It enables policy enforcement across users, devices, and applications to manage risk in hybrid work environments.

Cost considerations

Cost considerations

Functionality

Functionality

Compatibility

Compatibility

User experience

User experience

Customer support

Customer support

Why these ratings?

Cyberse perspective

Summary by Cyberse

Microsoft Sentinel may be considered a good fit for you due to its powerful capabilities.


Here’s a few tips on how to maximize its capabilities:

We use the following criteria to rate this product’s functionality:

Cost considerations

Marketplace listings quote $55–$99 per user per year for web and DLP coverage, a level comparable to other SSE vendors. Only specialized add-ons such as Cloud Security Posture Management costing about $10 000 per account are billed separately. Predictable per-user subscriptions and no hardware make overall spend lower than appliance-based rivals.

Functionality

Forcepoint ONE merges secure web gateway, CASB, ZTNA and an add-on cloud firewall that includes IPS for non-web ports. The service does not advertise sandboxing, TLS 1.3 decryption, SD-WAN integration or machine-learning threat analytics, leaving gaps versus full next-generation firewalls. Functionality therefore sits between basic firewalling and the most advanced NGFW products.

Compatibility

Forcepoint ONE comes only as a hosted cloud service, so customers cannot deploy a local appliance, VM, container, or marketplace image. Open REST APIs plus ready-made Splunk and QRadar connectors stream logs to SIEM and SOAR tools with little effort. This cloud-only model paired with solid integrations merits a mid-tier compatibility score relative to products that run in every environment.

User experience

Gartner and G2 reviewers describe Forcepoint ONE’s web console as fairly intuitive for setting policies and monitoring traffic. TrustRadius users and practitioner forums note that the screens are busy and navigation can be confusing, so new administrators need time to find key functions. With a functional but sometimes cluttered UI and moderate learning curve, the user experience ranks in the middle of network-security peers.

Customer support

Forcepoint ONE provides 24×7 global support with a follow-the-sun model and a 45-minute response target for critical cases, beating the under-one-hour benchmark. A large online knowledge base and customer hub give users self-help options alongside direct engineer access. These elements place customer support above business-hours competitors but shy of 15-minute elite service, so the score is 4.