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Zscaler Internet Access
Zscaler Internet Access routes user traffic through a cloud-based platform to enforce security policies and protect against threats. It integrates web filtering, SSL inspection, and threat intelligence to manage access and monitor internet activity.
Why these ratings?
Cyberse perspective
Summary by Cyberse
Microsoft Sentinel may be considered a good fit for you due to its powerful capabilities.
Here’s a few tips on how to maximize its capabilities:
We use the following criteria to rate this product’s functionality:
Cost considerations
Subscription runs about $8–$12 per user each month, which reviewers call mid-range but not cheap. The license bundles core web protection and updates, yet sandboxing and advanced DLP drive extra charges. With essential features included and premium modules priced separately, overall spend lands near industry average.
Functionality
Zscaler Internet Access delivers a cloud next-generation firewall with inline IPS, full TLS 1.3 decryption and a cloud sandbox, meeting most advanced inspection requirements. The service does not bundle native SD-WAN functions or broad IoT visibility that characterize the most feature-rich firewalls. Functionality is therefore one step below the rubric’s highest tier.
Compatibility
Zscaler Internet Access is delivered only as a cloud SaaS subscription procured through marketplaces such as AWS, so customers cannot host it on physical, virtual, or container infrastructure. The service natively supports IPv6 and standard routing methods for traffic forwarding. REST APIs and published connectors stream data to SIEM and SOAR platforms, but advanced automations may still need light scripting.
User experience
Most reviewers say Zscaler Internet Access provides a clean cloud console where admins set policy and view traffic without CLI, though menus spread across multiple portals cause minor friction. New administrators typically need little ramp-up time and describe the interface as simple to use, while some complain that log searches and training material could be better. The overall experience is smoother than many network-security peers but stops short of best-in-class polish
Customer support
Zscaler Internet Access provides 24×7 support with a 15-minute initial SLA for critical cases in its premium tiers. Continuous cloud delivery pushes over 175,000 security updates daily, but the absence of hardware RMA means assistance falls just short of the rubric’s top level
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