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BeyondTrust

BeyondTrust manages and controls privileged access to reduce security risks associated with elevated credentials. It integrates with existing IT environments to enforce least privilege policies and monitor privileged sessions.

Cost considerations

Cost considerations

Functionality

Functionality

Compatibility

Compatibility

User experience

User experience

Customer support

Customer support

Why these ratings?

Cyberse perspective

Summary by Cyberse

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We use the following criteria to rate this productโ€™s functionality:

Cost considerations

BeyondTrust sells separate licenses for Password Safe, Privileged Remote Access, and Endpoint Privilege Management, and prices are only available by quote, so buyers face limited cost visibility and must stack modules to get full coverage, which can drive total spend higher and complicate ROI calculations.

Functionality

BeyondTrust secures privileged accounts with vaulting, session recording, and MFA hooks, but offers no built-in SSO, automated user lifecycle management, or governance analytics. This narrower scope versus full-suite identity platforms limits its functionality to a 2 on the scale.

Compatibility

BeyondTrust connects natively to Active Directory, LDAP and Azure AD and federates to most cloud apps through SAML or OIDC, with REST APIs available for custom ties. On-prem assets integrate via its connector with only light scripting, but automated SCIM provisioning and direct HR-system feeds are not as deep as the most open frameworks.

User experience

Most employees can request or approve privileged access through a clear web dashboard, but administrators often need training and documentation to navigate deep policy settings. MFA functions reliably once connected to an external identity provider, yet the enrollment steps lack strong in-product guidance and can confuse first-time users. Detailed docs keep the learning curve manageable, but overall usability trails the most intuitive identity security tools.

Customer support

BeyondTrust provides 24ร—7 coverage and commits to a one-hour first response for critical access incidents, which puts support ahead of most peers. Users report quick escalation to privileged-access specialists and a detailed online knowledge base, but a few complex identity integration tickets can exceed the target window.