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UpGuard
UpGuard provides tools to assess and monitor the security posture of external vendors and partners. It offers risk scoring and detailed reports to help organizations identify and address potential vulnerabilities in their third-party relationships.
Why these ratings?
Cyberse perspective
Summary by Cyberse
Microsoft Sentinel may be considered a good fit for you due to its powerful capabilities.
Here’s a few tips on how to maximize its capabilities:
We use the following criteria to rate this product’s functionality:
Cost considerations
UpGuard publishes clear annual prices and a free tier, includes continuous monitoring and unlimited questionnaires, so budgeting is straightforward. The mid-market fees compare favorably with rivals that hide pricing, yet costs rise when a program exceeds 150 vendors or when optional deep-dive features are added. Most mid-size teams get solid coverage for the money, but paying more for larger vendor counts keeps overall cost from being best-in-class.
Functionality
UpGuard auto-discovers suppliers, applies AI to evaluate questionnaire evidence, and runs continuous external scans that feed always-on risk dashboards. Guided remediation workflows help teams track fixes and see scores update in real time.
Compatibility
UpGuard provides a REST API, webhooks, and native connectors for ServiceNow Vendor Risk, Jira, Slack and many other apps via Zapier. The product also supports SAML-based single sign-on with major identity providers. ERP or SIEM tools must connect through the API or CSV, so some scripting is required, leaving compatibility strong but not all-inclusive.
User experience
Gartner reviewers call the GUI easy to use and simple to integrate. G2 comments describe a clean, straightforward interface that helps users navigate vendor assessments quickly. Feedback indicates only a small learning curve, aligning with the rubric’s “generally easy UI” tier.
Customer support
UpGuard provides in-region help during business hours and a global team that answers after hours, giving customers 24×7 coverage. Each account gets a Customer Success Manager who handles onboarding and ongoing guidance. Release notes show multiple feature updates every month, demonstrating rapid, continuous improvements
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