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Udemy
Udemy offers a platform for delivering cybersecurity training through a wide range of courses. It provides customizable learning paths and assessments to help organizations address specific security topics and compliance requirements.
Why these ratings?
Cyberse perspective
Summary by Cyberse
Microsoft Sentinel may be considered a good fit for you due to its powerful capabilities.
Here’s a few tips on how to maximize its capabilities:
We use the following criteria to rate this product’s functionality:
Cost considerations
Udemy charges a simple per-user subscription with no implementation or support fees, so budgeting is straightforward. Pricing sits below many security-training suites, giving solid coverage for common awareness topics without forcing add-ons. Firms may still buy a separate phishing-simulation tool, yet overall spend remains competitive for the ground it covers.
Functionality
Udemy Business mainly offers standalone video lessons and quizzes without built-in phishing exercises, adaptive paths, or behavior analytics. Progress reports are basic and not mapped to common security regulations. Most firms would need additional tools for realistic testing and compliance evidence.
Compatibility
Udemy Business plugs directly into Microsoft Entra ID SSO and SCIM provisioning and offers native connectors for Workday, SAP SuccessFactors and 40+ LMS/LXP systems, so user accounts, courses and reporting sync automatically without manual files. Employees sign in with their existing Microsoft 365 or Google credentials, and HR or directory changes flow through instantly. Competing training tools that still depend on CSV uploads or custom scripts provide a lower level of plug-and-play compatibility.
User experience
Udemy offers a familiar video interface and mobile app that most staff navigate easily. Security courses run in longer chunks and lack gamified elements, so learner engagement is average. Admins must learn a broad multi-purpose dashboard before reporting is straightforward.
Customer support
Udemy Business offers phone and email support within business hours, enterprise subscribers are paired with a customer success manager, and there is a well-populated help center. New or updated security courses appear every few weeks as instructors publish fresh material, but real-time 24×7 live chat is not part of the standard service. These points place Udemy’s customer support above average yet shy of the top tier.