Sumo Logic Cloud SIEM

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Security Automation

Sumo Logic Cloud SIEM

Sumo Logic Cloud SIEM collects and analyzes security data to identify threats and support incident response. It integrates cloud-native data sources and applies machine learning to detect anomalies across hybrid environments.

Cost considerations

Functionality

Compatibility

User experience

Customer support

Why these ratings?

Cyberse perspective

Solution details

Pricing

Free trial available

Integrations

Endpoint security

Vulnerability management

Identity security

Cloud security

Governance Risk and Compliance

Network security

Data security

Deployment

Cloud-native

Key features

API access

Platform solution

Market segment

Small business

Enterprise

Midmarket

Product features

Security Incident and Event Management (SIEM)

Security operations management

Threat detection and response

Cloud ecosystem partners

Amazon Web Services

Microsoft Azure Cloud

Google Cloud Platform

Target industry

Technology

Public sector

Healthcare

Financial services

Subcategory

Security Information and Event Management

Services support

In-house services

Managed services

We use the following criteria to evaluate this product:

Cost considerations

Sumo Logic Cloud SIEM uses usage-based pricing of roughly $2–3 per GB and flex credits, which keeps entry costs moderate but pushes bills up quickly as data volumes grow. Native collectors and most integrations are bundled, so extra connector fees are uncommon. Published materials offer little quantified payback information, so a clear ROI timeline is not established versus similarly priced competitors.

Cost considerations

Functionality

Sumo Logic Cloud SIEM provides a library of prebuilt playbooks and a drag-and-drop builder for creating new workflows across common cloud and threat-intel integrations. Teams can launch these workflows automatically when an Insight opens or closes and review execution status and enrichment results inside dedicated reporting views. The automation catalog is smaller and lacks full case-management depth found in top SOAR suites, so functionality is strong but not top-tier.

Functionality

Compatibility

Sumo Logic Cloud SIEM offers over 300 prebuilt connectors and an open REST API for custom integrations, letting teams link SIEM, endpoint, ticketing and chat tools without coding. The connector catalog spans mainstream security and IT systems, so only niche products might need light scripting. This breadth places compatibility at the highest level among security-automation options.

Compatibility

User experience

Reviews say dashboards feel intuitive once familiar, but new users face a steep learning curve before they navigate all features. Logs are easy to search and the UI is generally clear, yet analysts still need formal training to use advanced queries efficiently.

User experience

Customer support

Sumo Logic Cloud SIEM provides 24×7 critical support on Enterprise and Premium tiers with a 30-minute SLA and a detailed public support charter. Business-tier customers must rely on email during U.S. hours, and user reviews note delayed responses and no phone contact. The combination of strong premium coverage and uneven standard help positions customer support just below the top bracket.