Rapid7 InsightIDR
Rapid7 InsightIDR
Rapid7 InsightIDR centralizes detection and response by correlating data from endpoints, logs, and network traffic. It includes automated workflows for investigation and remediation based on customizable rules.
Rapid7 InsightIDR centralizes detection and response by correlating data from endpoints, logs, and network traffic. It includes automated workflows for investigation and remediation based on customizable rules.
Cost considerations
Functionality
Compatibility
User experience
Customer support
Why these ratings?
Cyberse perspective
Solution details
Market segment
Product features
Integrations
Subcategory
Deployment
Cloud ecosystem partners
Services support
Pricing
Key features
Target industry
We use the following criteria to evaluate this product:
Cost considerations
Rapid7 InsightIDR starts around $15–$25 per asset each month and requires a 500-asset minimum. The license bundles only 0.5–0.8 TB of monthly log data, so larger environments face extra charges for higher tiers or overages. Pricing lands below top-tier SIEM rivals but volume surcharges and unverified payback place overall cost in the mid-market range.
Cost considerations
Rapid7 InsightIDR starts around $15–$25 per asset each month and requires a 500-asset minimum. The license bundles only 0.5–0.8 TB of monthly log data, so larger environments face extra charges for higher tiers or overages. Pricing lands below top-tier SIEM rivals but volume surcharges and unverified payback place overall cost in the mid-market range.
Functionality
InsightIDR working with InsightConnect supplies a drag-and-drop builder and dozens of ready-to-run workflows that quarantine assets, disable accounts, and open ServiceNow or Jira tickets across cloud, network, and endpoint environments. Automation dashboards show job status, run time, and results, giving teams clear performance metrics. Advanced AI-driven correlation remains limited, so functionality is strong but not at the very top tier.
Functionality
InsightIDR working with InsightConnect supplies a drag-and-drop builder and dozens of ready-to-run workflows that quarantine assets, disable accounts, and open ServiceNow or Jira tickets across cloud, network, and endpoint environments. Automation dashboards show job status, run time, and results, giving teams clear performance metrics. Advanced AI-driven correlation remains limited, so functionality is strong but not at the very top tier.
Compatibility
Rapid7 InsightIDR includes hundreds of built-in connectors across network, cloud, endpoint and SIEM sources and exposes a documented REST API for additional integrations. Minor scripts or InsightConnect workflows are still needed to relay alerts to chat apps like Slack or to very niche tools. Therefore compatibility is high but not entirely code-free, earning a 4.
Compatibility
Rapid7 InsightIDR includes hundreds of built-in connectors across network, cloud, endpoint and SIEM sources and exposes a documented REST API for additional integrations. Minor scripts or InsightConnect workflows are still needed to relay alerts to chat apps like Slack or to very niche tools. Therefore compatibility is high but not entirely code-free, earning a 4.
User experience
Many customer reviews on Gartner and G2 call Rapid7 InsightIDR’s interface straightforward and the dashboards easy to grasp. Logs and alerts appear in plain language, so most teams become productive within a few days without heavy training. Designing complex automated workflows still relies on the separate InsightConnect module, so the experience stops short of true drag-and-drop simplicity.
User experience
Many customer reviews on Gartner and G2 call Rapid7 InsightIDR’s interface straightforward and the dashboards easy to grasp. Logs and alerts appear in plain language, so most teams become productive within a few days without heavy training. Designing complex automated workflows still relies on the separate InsightConnect module, so the experience stops short of true drag-and-drop simplicity.
Customer support
Rapid7 InsightIDR offers round-the-clock coverage for critical tickets with a two-hour first-response goal and sub-four-hour targets for other severities, beating many rivals’ timelines. Customers also get a self-service portal, detailed documentation, and scheduling with senior engineers, which streamlines problem resolution. A lack of published 30-minute SLAs or proactive playbook health checks prevents a perfect score.
Customer support
Rapid7 InsightIDR offers round-the-clock coverage for critical tickets with a two-hour first-response goal and sub-four-hour targets for other severities, beating many rivals’ timelines. Customers also get a self-service portal, detailed documentation, and scheduling with senior engineers, which streamlines problem resolution. A lack of published 30-minute SLAs or proactive playbook health checks prevents a perfect score.