Mimecast Awareness Training
Mimecast Awareness Training
Mimecast Awareness Training delivers interactive modules focused on real-world cyber threats and compliance topics. The platform includes risk scoring and targeted content based on user behavior analytics.
Mimecast Awareness Training delivers interactive modules focused on real-world cyber threats and compliance topics. The platform includes risk scoring and targeted content based on user behavior analytics.
Cost considerations
Functionality
Compatibility
User experience
Customer support
Why these ratings?
Cyberse perspective
Solution details
Services support
Market segment
Key features
Target industry
Integrations
Deployment
Product features
Cloud ecosystem partners
Pricing
Subcategory
We use the following criteria to evaluate this product:
Cost considerations
Mimecast Awareness Training costs about $1.50 per user each month or £6-18 per user a year, which sits squarely in the mid-market range. Basic phishing tests and videos are bundled, but higher-priced tiers add analytics and extra content, so the bill grows if deeper coverage is needed. The result is a reasonable cost-to-coverage trade-off rather than a bargain or a premium outlay.
Cost considerations
Mimecast Awareness Training costs about $1.50 per user each month or £6-18 per user a year, which sits squarely in the mid-market range. Basic phishing tests and videos are bundled, but higher-priced tiers add analytics and extra content, so the bill grows if deeper coverage is needed. The result is a reasonable cost-to-coverage trade-off rather than a bargain or a premium outlay.
Functionality
Mimecast releases 12–15 fresh micro-learning videos each year to keep content current and engaging. Administrators can run ongoing phishing simulations and feed the click data into individual risk scores that trigger targeted follow-up training. The combination of adaptive training, behavior analytics and PCI, HIPAA and GDPR modules matches the most full-featured offerings on the market.
Functionality
Mimecast releases 12–15 fresh micro-learning videos each year to keep content current and engaging. Administrators can run ongoing phishing simulations and feed the click data into individual risk scores that trigger targeted follow-up training. The combination of adaptive training, behavior analytics and PCI, HIPAA and GDPR modules matches the most full-featured offerings on the market.
Compatibility
Mimecast Awareness Training connects to company identity systems through SSO and its REST API lets teams pull data into analytics tools. Mimecast states it does not integrate with LMS platforms, so learning records must be managed outside the service or via SCORM exports. The mix of identity and email integrations but missing LMS/HRIS connectors places overall compatibility in the middle of the range.
Compatibility
Mimecast Awareness Training connects to company identity systems through SSO and its REST API lets teams pull data into analytics tools. Mimecast states it does not integrate with LMS platforms, so learning records must be managed outside the service or via SCORM exports. The mix of identity and email integrations but missing LMS/HRIS connectors places overall compatibility in the middle of the range.
User experience
Employees watch comedic micro-videos under five minutes followed by quick quizzes, which reviewers say keeps attention high. Administrators describe the console as easy to navigate yet note gaps in reporting and custom content workflows that add a learning curve. The library offers several languages but its below-average localization score and limited template depth keep the overall experience a notch below the most polished tools
User experience
Employees watch comedic micro-videos under five minutes followed by quick quizzes, which reviewers say keeps attention high. Administrators describe the console as easy to navigate yet note gaps in reporting and custom content workflows that add a learning curve. The library offers several languages but its below-average localization score and limited template depth keep the overall experience a notch below the most polished tools
Customer support
Mimecast offers 24×7 ticket submission, phone support for critical cases, and a searchable knowledge base with an active community. A dedicated account manager is limited to the premium tier, and standard plans rely on business-hours response targets rather than continuous live help. Customers receive 12–15 new training modules each year, ensuring content updates at least monthly.
Customer support
Mimecast offers 24×7 ticket submission, phone support for critical cases, and a searchable knowledge base with an active community. A dedicated account manager is limited to the premium tier, and standard plans rely on business-hours response targets rather than continuous live help. Customers receive 12–15 new training modules each year, ensuring content updates at least monthly.