ThirdPartyTrust
ThirdPartyTrust
ThirdPartyTrust centralizes the collection and assessment of vendor security documentation. It enables organizations to automate due diligence workflows and monitor vendor compliance over time.
ThirdPartyTrust centralizes the collection and assessment of vendor security documentation. It enables organizations to automate due diligence workflows and monitor vendor compliance over time.
Cost considerations
Functionality
Compatibility
User experience
Customer support
Why these ratings?
Cyberse perspective
Solution details
Target industry
Cloud ecosystem partners
Key features
Product features
Subcategory
Deployment
Integrations
Services support
Pricing
Market segment
We use the following criteria to evaluate this product:
Cost considerations
Published listings show an entry package around $7 000 a year, placing ThirdPartyTrust in the mid-price bracket of TPRM tools. Most details sit behind “contact sales,” so larger vendor counts or advanced monitoring likely incur extra fees that are not spelled out. The mid-level base cost and limited transparency indicate reasonable—but not clearly superior—value compared with competitors.
Cost considerations
Published listings show an entry package around $7 000 a year, placing ThirdPartyTrust in the mid-price bracket of TPRM tools. Most details sit behind “contact sales,” so larger vendor counts or advanced monitoring likely incur extra fees that are not spelled out. The mid-level base cost and limited transparency indicate reasonable—but not clearly superior—value compared with competitors.
Functionality
ThirdPartyTrust automates security questionnaires and flags issues using BitSight ratings instead of manual spreadsheets. Continuous monitoring from external feeds such as RiskRecon and SpyCloud keeps vendor records current and populates risk dashboards. The solution offers remediation workflows, but publicly available information does not show AI-driven scoring, so functionality sits just below the top tier.
Functionality
ThirdPartyTrust automates security questionnaires and flags issues using BitSight ratings instead of manual spreadsheets. Continuous monitoring from external feeds such as RiskRecon and SpyCloud keeps vendor records current and populates risk dashboards. The solution offers remediation workflows, but publicly available information does not show AI-driven scoring, so functionality sits just below the top tier.
Compatibility
ThirdPartyTrust provides a published REST API and off-the-shelf SAML SSO with Azure AD and Okta, so user access meshes with existing identity systems. The vendor highlights feeding risk data into tools such as Archer or ServiceNow through that API with only light scripting, keeping current GRC and procurement workflows intact. Native connectors for every ERP or SIEM are not publicised, but the available hooks cover common integration needs without heavy custom projects.
Compatibility
ThirdPartyTrust provides a published REST API and off-the-shelf SAML SSO with Azure AD and Okta, so user access meshes with existing identity systems. The vendor highlights feeding risk data into tools such as Archer or ServiceNow through that API with only light scripting, keeping current GRC and procurement workflows intact. Native connectors for every ERP or SIEM are not publicised, but the available hooks cover common integration needs without heavy custom projects.
User experience
Business users and suppliers consistently rate ThirdPartyTrust’s interface 5-of-5 for ease of use and describe the assessment workflow as simple to navigate. Reviews add that vendors can answer questionnaires and share evidence in one hub, cutting email back-and-forth and speeding onboarding. A dashboard that shows each supplier’s risk posture in one view means most teams need only minimal guidance to get started.
User experience
Business users and suppliers consistently rate ThirdPartyTrust’s interface 5-of-5 for ease of use and describe the assessment workflow as simple to navigate. Reviews add that vendors can answer questionnaires and share evidence in one hub, cutting email back-and-forth and speeding onboarding. A dashboard that shows each supplier’s risk posture in one view means most teams need only minimal guidance to get started.
Customer support
ThirdPartyTrust, now Bitsight VRM, provides live chat and ticket support from 4 a.m.–8 p.m. EST and assigns customer success staff during onboarding. A searchable knowledge base and detailed FAQs give customers self-service answers at any time. Because coverage stops overnight and full 24×7 help is not shown, support is strong but does not reach the highest tier.
Customer support
ThirdPartyTrust, now Bitsight VRM, provides live chat and ticket support from 4 a.m.–8 p.m. EST and assigns customer success staff during onboarding. A searchable knowledge base and detailed FAQs give customers self-service answers at any time. Because coverage stops overnight and full 24×7 help is not shown, support is strong but does not reach the highest tier.