Proofpoint Security Awareness
Proofpoint Security Awareness
Proofpoint Security Awareness delivers targeted education based on real-world threat data and user risk profiles. It includes phishing simulations and analytics to measure behavioral change and inform risk management decisions.
Proofpoint Security Awareness delivers targeted education based on real-world threat data and user risk profiles. It includes phishing simulations and analytics to measure behavioral change and inform risk management decisions.
Cost considerations
Functionality
Compatibility
User experience
Customer support
Why these ratings?
Cyberse perspective
Solution details
Deployment
Cloud ecosystem partners
Pricing
Target industry
Product features
Services support
Integrations
Market segment
Subcategory
Key features
We use the following criteria to evaluate this product:
Cost considerations
Proofpoint Security Awareness lists roughly $18 per user annually, which sits between low-cost tools like KnowBe4’s $11 tier and higher-priced enterprise offerings. Optional setup help, premium content, and consulting can raise the spend, and at least one buyer notes the price runs above market averages. The mid-range fee plus add-ons yields an acceptable cost-for-coverage outcome but not a clear budget leader.
Cost considerations
Proofpoint Security Awareness lists roughly $18 per user annually, which sits between low-cost tools like KnowBe4’s $11 tier and higher-priced enterprise offerings. Optional setup help, premium content, and consulting can raise the spend, and at least one buyer notes the price runs above market averages. The mid-range fee plus add-ons yields an acceptable cost-for-coverage outcome but not a clear budget leader.
Functionality
Proofpoint supplies a broad, frequently refreshed library of micro-learning modules in multiple formats and languages, and tailors assignments to each user’s knowledge and role. Administrators can launch unlimited real-world phishing simulations from a large template set and provide just-in-time feedback. Behavior-based dashboards tie click data and Very Attacked People risk scores to frameworks like NIST and ISO, making compliance reporting straightforward
Functionality
Proofpoint supplies a broad, frequently refreshed library of micro-learning modules in multiple formats and languages, and tailors assignments to each user’s knowledge and role. Administrators can launch unlimited real-world phishing simulations from a large template set and provide just-in-time feedback. Behavior-based dashboards tie click data and Very Attacked People risk scores to frameworks like NIST and ISO, making compliance reporting straightforward
Compatibility
Proofpoint connects directly with Microsoft 365 through Azure AD single sign-on and user sync and is pre-integrated with SAML providers like Okta. Training content is SCORM-compliant, letting teams load modules into almost any LMS with no conversion. Because SCIM provisioning and HRIS connectors are not broadly advertised, some user data feeds may need light scripting, so Compatibility is a 4 of 5.
Compatibility
Proofpoint connects directly with Microsoft 365 through Azure AD single sign-on and user sync and is pre-integrated with SAML providers like Okta. Training content is SCORM-compliant, letting teams load modules into almost any LMS with no conversion. Because SCIM provisioning and HRIS connectors are not broadly advertised, some user data feeds may need light scripting, so Compatibility is a 4 of 5.
User experience
Employees receive mostly bite-sized modules (about 7 minutes each) in many languages, and administrators often find the dashboard intuitive to navigate and deploy. However, numerous reviews cite a sluggish interface and time-consuming initial setup, indicating a steeper learning curve than top rivals. Reviewers also mention limited gamification and some outdated content, so the overall user experience feels solid but not standout
User experience
Employees receive mostly bite-sized modules (about 7 minutes each) in many languages, and administrators often find the dashboard intuitive to navigate and deploy. However, numerous reviews cite a sluggish interface and time-consuming initial setup, indicating a steeper learning curve than top rivals. Reviewers also mention limited gamification and some outdated content, so the overall user experience feels solid but not standout
Customer support
Proofpoint provides phone and email support with responses promised within one business day during 7 a.m.–9 p.m. ET, plus a searchable community knowledge base. Enterprises can engage a dedicated customer success manager to guide rollouts and adoption, although this service is not included for every license tier. New phishing templates and training modules are added each month, keeping content timely without requiring clients to wait a full quarter.
Customer support
Proofpoint provides phone and email support with responses promised within one business day during 7 a.m.–9 p.m. ET, plus a searchable community knowledge base. Enterprises can engage a dedicated customer success manager to guide rollouts and adoption, although this service is not included for every license tier. New phishing templates and training modules are added each month, keeping content timely without requiring clients to wait a full quarter.