Netwrix Identity Manager
Netwrix Identity Manager
Netwrix Identity Manager automates user account provisioning and deprovisioning across multiple systems. It supports customizable workflows and delegated administration to streamline identity lifecycle management.
Netwrix Identity Manager automates user account provisioning and deprovisioning across multiple systems. It supports customizable workflows and delegated administration to streamline identity lifecycle management.
Cost considerations
Functionality
Compatibility
User experience
Customer support
Why these ratings?
Cyberse perspective
Solution details
Pricing
Subcategory
Target industry
Services support
Key features
Deployment
Cloud ecosystem partners
Market segment
Integrations
Product features
We use the following criteria to evaluate this product:
Cost considerations
Netwrix Identity Manager is licensed per enabled Active Directory user and each application is sold separately, so companies pay for multiple modules. Median contract values around $30 000 put the product at the higher end of identity tools for mid-size environments. These factors make total ownership costs hard to forecast compared with bundled competitors.
Cost considerations
Netwrix Identity Manager is licensed per enabled Active Directory user and each application is sold separately, so companies pay for multiple modules. Median contract values around $30 000 put the product at the higher end of identity tools for mid-size environments. These factors make total ownership costs hard to forecast compared with bundled competitors.
Functionality
Netwrix Identity Manager automates joiner-mover-leaver workflows and scheduled access reviews, covering the full identity lifecycle. The SaaS service plugs into enterprise SSO and enforces MFA to keep sign-in simple yet secure. Privileged session controls and deeper analytics sit in separate Netwrix tools, so coverage is strong but not completely end-to-end.
Functionality
Netwrix Identity Manager automates joiner-mover-leaver workflows and scheduled access reviews, covering the full identity lifecycle. The SaaS service plugs into enterprise SSO and enforces MFA to keep sign-in simple yet secure. Privileged session controls and deeper analytics sit in separate Netwrix tools, so coverage is strong but not completely end-to-end.
Compatibility
Netwrix Identity Manager ships with out-of-the-box connectors for Active Directory, LDAP, Microsoft Entra ID and Workday, and publishes a long list of other connectors via SCIM, CSV or REST so data moves smoothly between on-prem and cloud systems. OpenID Connect support plus its documented REST API let any modern SaaS or custom app authenticate or exchange identity data without heavy scripting.
Compatibility
Netwrix Identity Manager ships with out-of-the-box connectors for Active Directory, LDAP, Microsoft Entra ID and Workday, and publishes a long list of other connectors via SCIM, CSV or REST so data moves smoothly between on-prem and cloud systems. OpenID Connect support plus its documented REST API let any modern SaaS or custom app authenticate or exchange identity data without heavy scripting.
User experience
Peer reviewers call Netwrix Identity Manager’s web console user-friendly, but deeper configuration still requires working through product guides and admin effort. Users can reset or change passwords from any browser, yet initial setup involves several steps so onboarding is less seamless than leading cloud identity tools
User experience
Peer reviewers call Netwrix Identity Manager’s web console user-friendly, but deeper configuration still requires working through product guides and admin effort. Users can reset or change passwords from any browser, yet initial setup involves several steps so onboarding is less seamless than leading cloud identity tools
Customer support
Netwrix promises 24×5 support as standard and offers an optional premium tier with 24×7 cover and a 1-hour initial response for critical tickets, well inside the rubric’s 4-hour mark. The customer portal supplies regional phone access, a knowledge base and product documentation that let administrators resolve many questions on their own. Analyst reviews report generally prompt assistance but note that the fastest SLA is tied to the paid premium plan, keeping Netwrix just below the highest support tier.
Customer support
Netwrix promises 24×5 support as standard and offers an optional premium tier with 24×7 cover and a 1-hour initial response for critical tickets, well inside the rubric’s 4-hour mark. The customer portal supplies regional phone access, a knowledge base and product documentation that let administrators resolve many questions on their own. Analyst reviews report generally prompt assistance but note that the fastest SLA is tied to the paid premium plan, keeping Netwrix just below the highest support tier.