CyberArk | Cyberse

Solution Categories

Community Directory

Compare solutions

Benchmark my program

Compare solutions

Marketplace

Identity Security

CyberArk

CyberArk manages privileged access by securing, monitoring, and controlling credentials across IT environments. It integrates with various platforms to enforce least privilege policies and reduce risks associated with credential misuse.

Cost considerations

Functionality

Compatibility

User experience

Customer support

Why these ratings?

Cyberse perspective

Solution details

Subcategory

Privileged Access Management

Integrations

Security automation

Endpoint security

Cloud security

Governance Risk and Compliance

Network security

Data security

Pricing

Free trial available

Cloud ecosystem partners

Amazon Web Services

Microsoft Azure Cloud

Google Cloud Platform

Product features

Password Management

Privileged Access Management (PAM)

Role-Based Access Control (RBAC)

Multi-Factor Authentication (MFA)

Deployment

On-premises

Cloud-hosted

Services support

In-house services

Third party integrators

Managed services

Market segment

Enterprise

Key features

API access

Platform solution

Target industry

Technology

Public sector

Industrials

Healthcare

Retail

Manufacturing

Financial services

We use the following criteria to evaluate this product:

Cost considerations

CyberArk requires separate licenses for PAM, endpoint privilege, secrets, and add-on analytics, so costs scale upward as scope widens. Public price details are limited, making budgeting less predictable than the published per-user tiers many rivals offer. Buyers often see a higher total cost of ownership and longer payback period compared with mid-market identity suites.

Cost considerations

Functionality

CyberArk combines PAM with cloud SSO and adaptive MFA and automates user creation and removal via HR and directory feeds. Just-in-time privileged sessions and risk-based policies satisfy most lifecycle and governance needs, though analytics depth lags specialist IGA suites. Functionality outpaces typical SSO vendors but falls a step short of the few providers that deliver comprehensive identity governance.

Functionality

Compatibility

CyberArk connects natively to AD, LDAP, Azure AD and leading HR sources and offers open REST APIs. Standards such as SAML, OIDC and SCIM cover both cloud and on-prem apps with minimal configuration. These broad connectors reduce custom integration effort relative to most competitors.

Compatibility

User experience

Employees get a usable web portal, yet administrators must navigate a dense console that requires training. Password and MFA enrollment function reliably but feel dated versus newer cloud rivals, slowing onboarding. Extensive manuals help, but overall complexity keeps the experience at an average level.

User experience

Customer support

CyberArk offers round-the-clock help for severity-1 cases and typically answers within the four-hour window buyers expect. Escalations go to specialists who understand PAM and identity standards, and customers can tap a well-populated knowledge base and community forum. A few reviews mention longer waits for non-critical fixes, so support is strong but not the very top tier.