OneTrust TPRM
OneTrust TPRM
OneTrust TPRM centralizes third-party risk data and automates assessment workflows. It enables organizations to map vendor relationships and monitor risk posture over time.
OneTrust TPRM centralizes third-party risk data and automates assessment workflows. It enables organizations to map vendor relationships and monitor risk posture over time.
Cost considerations
Functionality
Compatibility
User experience
Customer support
Why these ratings?
Cyberse perspective
Solution details
Subcategory
Integrations
Deployment
Services support
Key features
Pricing
Target industry
Product features
Market segment
Cloud ecosystem partners
We use the following criteria to evaluate this product:
Cost considerations
OneTrust keeps pricing behind sales calls and analyst estimates place entry bundles around $3,600 + per month, putting base costs above many peers. Customers report 22-80 % mid-contract price uplifts and added fees for exceeding questionnaire or vendor limits, indicating hidden charges beyond the headline quote. With opaque tiers and extra modules required for continuous monitoring, stakeholders struggle to link the spend to clear risk-reduction value.
Cost considerations
OneTrust keeps pricing behind sales calls and analyst estimates place entry bundles around $3,600 + per month, putting base costs above many peers. Customers report 22-80 % mid-contract price uplifts and added fees for exceeding questionnaire or vendor limits, indicating hidden charges beyond the headline quote. With opaque tiers and extra modules required for continuous monitoring, stakeholders struggle to link the spend to clear risk-reduction value.
Functionality
OneTrust TPRM keeps a live vendor inventory and uses AI to collect and score questionnaire responses. The tool continually monitors cyber ratings and breach data from partners like SecurityScorecard, triggers remediation workflows, and shows status on built-in dashboards.
Functionality
OneTrust TPRM keeps a live vendor inventory and uses AI to collect and score questionnaire responses. The tool continually monitors cyber ratings and breach data from partners like SecurityScorecard, triggers remediation workflows, and shows status on built-in dashboards.
Compatibility
OneTrust TPRM provides native connectors for ServiceNow GRC, Splunk SIEM, and SAP procurement systems while supporting enterprise SSO. A published REST API enables bidirectional, near-real-time data exchange, placing compatibility at the top of the scale.
Compatibility
OneTrust TPRM provides native connectors for ServiceNow GRC, Splunk SIEM, and SAP procurement systems while supporting enterprise SSO. A published REST API enables bidirectional, near-real-time data exchange, placing compatibility at the top of the scale.
User experience
User reviews highlight that OneTrust TPRM’s screens and vendor portal are generally usable and accessible. Gartner feedback points out the interface is “not the most intuitive” and that users need several clicks to find basic information. Overall, the experience is solid but administrators should expect some training and extra navigation effort versus the easiest platforms.
User experience
User reviews highlight that OneTrust TPRM’s screens and vendor portal are generally usable and accessible. Gartner feedback points out the interface is “not the most intuitive” and that users need several clicks to find basic information. Overall, the experience is solid but administrators should expect some training and extra navigation effort versus the easiest platforms.
Customer support
OneTrust TPRM offers 24/7/365 help and an optional success package with a dedicated CSM who meets regularly. G2 reviewers highlight quick, helpful responses from support staff. Some users say enhancement ideas linger for months, so while assistance is strong, update tempo keeps support slightly below best-in-class.
Customer support
OneTrust TPRM offers 24/7/365 help and an optional success package with a dedicated CSM who meets regularly. G2 reviewers highlight quick, helpful responses from support staff. Some users say enhancement ideas linger for months, so while assistance is strong, update tempo keeps support slightly below best-in-class.