IBM QRadar
IBM QRadar
IBM QRadar collects and analyzes security data from various sources to identify potential threats. It integrates with third-party tools to automate incident response workflows and streamline investigation processes.
IBM QRadar collects and analyzes security data from various sources to identify potential threats. It integrates with third-party tools to automate incident response workflows and streamline investigation processes.
Cost considerations
Functionality
Compatibility
User experience
Customer support
Why these ratings?
Cyberse perspective
Solution details
Subcategory
Target industry
Product features
Deployment
Integrations
Cloud ecosystem partners
Pricing
Services support
Key features
Market segment
We use the following criteria to evaluate this product:
Cost considerations
IBM QRadar uses an events-per-second license, and fees rise once data exceeds the purchased band. Most connectors come in the base package, but optional modules and hardware add to the bill. Listed prices are lower than Splunk yet higher than newer cloud options, and published ROI data is limited.
Cost considerations
IBM QRadar uses an events-per-second license, and fees rise once data exceeds the purchased band. Most connectors come in the base package, but optional modules and hardware add to the bill. Listed prices are lower than Splunk yet higher than newer cloud options, and published ROI data is limited.
Functionality
IBM QRadar SOAR provides a visual drag-and-drop playbook builder and a sizable catalog of pre-built workflows and two-way connectors that span cloud, network and endpoint tools, along with dashboards that capture response metrics. Native AI-driven correlation is limited. The capability set is strong but not the very highest available.
Functionality
IBM QRadar SOAR provides a visual drag-and-drop playbook builder and a sizable catalog of pre-built workflows and two-way connectors that span cloud, network and endpoint tools, along with dashboards that capture response metrics. Native AI-driven correlation is limited. The capability set is strong but not the very highest available.
Compatibility
IBM QRadar SOAR ships with 300-plus maintained bidirectional connectors and an open REST API that plug straight into common SIEM, EDR, ITSM, and chat platforms without coding. Most teams enable these links through the App Exchange’s point-and-click process rather than scripts. The extensive catalog and low-effort setup put QRadar at the top of the compatibility scale.
Compatibility
IBM QRadar SOAR ships with 300-plus maintained bidirectional connectors and an open REST API that plug straight into common SIEM, EDR, ITSM, and chat platforms without coding. Most teams enable these links through the App Exchange’s point-and-click process rather than scripts. The extensive catalog and low-effort setup put QRadar at the top of the compatibility scale.
User experience
Analysts say QRadar’s screens are comprehensive but feel crowded, so newcomers need training before they navigate efficiently. Gartner peer feedback notes a noticeable learning curve when configuring and optimizing workflows, despite generally clear visuals. These factors place the user experience in the middle of the pack rather than enabling day-one productivity.
User experience
Analysts say QRadar’s screens are comprehensive but feel crowded, so newcomers need training before they navigate efficiently. Gartner peer feedback notes a noticeable learning curve when configuring and optimizing workflows, despite generally clear visuals. These factors place the user experience in the middle of the pack rather than enabling day-one productivity.
Customer support
IBM QRadar provides 24×7 assistance for Severity-1 issues with a stated two-hour initial response, meeting the sub-4-hour SLA requirement. Administrators also have access to a large online knowledge base and detailed integration guides for self-help. These elements place QRadar’s support above most rivals but short of the proactive, sub-30-minute premium tier.
Customer support
IBM QRadar provides 24×7 assistance for Severity-1 issues with a stated two-hour initial response, meeting the sub-4-hour SLA requirement. Administrators also have access to a large online knowledge base and detailed integration guides for self-help. These elements place QRadar’s support above most rivals but short of the proactive, sub-30-minute premium tier.