Auth0 | Cyberse

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Identity Security

Auth0

Auth0 provides a platform for managing user authentication and authorization across applications. It supports various identity protocols and offers customizable workflows to integrate with existing systems.

Cost considerations

Functionality

Compatibility

User experience

Customer support

Why these ratings?

Cyberse perspective

Solution details

Market segment

Small business

Enterprise

Midmarket

Target industry

Technology

Public sector

Healthcare

Retail

Financial services

Integrations

Governance Risk and Compliance

Cloud ecosystem partners

Amazon Web Services

Microsoft Azure Cloud

Google Cloud Platform

Subcategory

Multi-Factor Authentication

Single-Sign On

Customer Identity and Access Management Platforms

Pricing

Free trial available

Product features

Role-Based Access Control (RBAC)

Multi-Factor Authentication (MFA)

Single-Sign On (SSO)

Services support

In-house services

Third party integrators

Managed services

Key features

API access

Deployment

Cloud-native

Cloud-hosted

We use the following criteria to evaluate this product:

Cost considerations

Auth0 uses a per-active-user model but tacks on separate fees for enterprise SSO, advanced MFA factors, log retention, and machine-to-machine traffic. Those à-la-carte charges make monthly bills hard to predict as a project scales. Alternatives such as Azure AD B2C or AWS Cognito package more essentials in the base price, so Auth0 often ends up as the pricier choice.

Cost considerations

Functionality

Auth0 provides SSO, adaptive MFA, risk-aware controls and SCIM-based automatic user provisioning that reduce manual account work. Basic reporting and policy governance are available. The service stops short of full identity governance, HRIS or PAM coverage, so its functionality sits just below end-to-end suites.

Functionality

Compatibility

Auth0 plugs into AD, LDAP and Azure AD through an on-prem connector and supports SAML, OIDC and REST APIs, so most cloud and legacy apps work with minimal effort. However, built-in connectors for HR systems are limited, so some scripting is still required, keeping compatibility just below the top tier.

Compatibility

User experience

Auth0 offers a clear admin dashboard and branded login pages where users reset passwords and enroll in MFA with minimal guidance. Admins handle everyday tasks smoothly, but configuring advanced policies still pushes them to the documentation, so usability stops just short of the very top tier.

User experience

Customer support

Auth0’s enterprise plan provides 24×7 access to identity specialists with sub-hour responses for urgent outages and a large self-service library; less urgent or lower-tier tickets normally wait a few hours, so support is solid but not at the fastest-guarantee level some rivals advertise.