PingFederate
PingFederate
PingFederate enables organizations to manage authentication and single sign-on across multiple applications and environments. It supports integration with a range of identity providers and standards, including SAML, OAuth, and OpenID Connect.
PingFederate enables organizations to manage authentication and single sign-on across multiple applications and environments. It supports integration with a range of identity providers and standards, including SAML, OAuth, and OpenID Connect.
Cost considerations
Functionality
Compatibility
User experience
Customer support
Why these ratings?
Cyberse perspective
Solution details
Key features
Target industry
Market segment
Integrations
Pricing
Deployment
Product features
Subcategory
Cloud ecosystem partners
Services support
We use the following criteria to evaluate this product:
Cost considerations
Entry pricing starts around $35 000 a year or $3 per user with a 5 000-user minimum, making the baseline higher than many competitors. Essential services like SCIM or other connectors carry separate fees of about $5 000, pushing budgets up as integrations expand. Industry comparisons show even the lowest tier requires at least $20 000 annually, so overall spend grows quickly relative to feature depth
Cost considerations
Entry pricing starts around $35 000 a year or $3 per user with a 5 000-user minimum, making the baseline higher than many competitors. Essential services like SCIM or other connectors carry separate fees of about $5 000, pushing budgets up as integrations expand. Industry comparisons show even the lowest tier requires at least $20 000 annually, so overall spend grows quickly relative to feature depth
Functionality
PingFederate provides robust SSO and supports MFA integrations, covering primary access needs. SCIM connectors enable automated user updates, but richer de-provisioning, reporting, and risk insights require add-on Ping Identity services. Since governance, PAM, and full lifecycle controls sit outside the core product, overall functionality matches level 3.
Functionality
PingFederate provides robust SSO and supports MFA integrations, covering primary access needs. SCIM connectors enable automated user updates, but richer de-provisioning, reporting, and risk insights require add-on Ping Identity services. Since governance, PAM, and full lifecycle controls sit outside the core product, overall functionality matches level 3.
Compatibility
PingFederate links directly with Active Directory or other LDAP sources and also works with Azure AD, exposing identities to cloud and on-prem apps through SAML, OIDC and SCIM standards. Well-documented REST APIs allow additional systems to plug in without custom protocols
Compatibility
PingFederate links directly with Active Directory or other LDAP sources and also works with Azure AD, exposing identities to cloud and on-prem apps through SAML, OIDC and SCIM standards. Well-documented REST APIs allow additional systems to plug in without custom protocols
User experience
PingFederate opens with a step-by-step setup wizard and the console layout is widely described as user-friendly, so basic tasks are picked up quickly. End users can enroll in PingID MFA through a short workflow, but administrators often turn to manuals when building more advanced connections and performance can lag in large deployments. Compared with peers, the overall experience is solid yet not the most effortless.
User experience
PingFederate opens with a step-by-step setup wizard and the console layout is widely described as user-friendly, so basic tasks are picked up quickly. End users can enroll in PingID MFA through a short workflow, but administrators often turn to manuals when building more advanced connections and performance can lag in large deployments. Compared with peers, the overall experience is solid yet not the most effortless.
Customer support
PingFederate customers can reach support 24×7 and the elite tier guarantees a 15-minute response for critical authentication outages. An extensive portal with knowledge articles, community forums and documented migration paths gives teams self-service answers and step-by-step guidance. Escalations go to identity-protocol specialists, so the overall support quality ranks among the strongest in the identity security field.
Customer support
PingFederate customers can reach support 24×7 and the elite tier guarantees a 15-minute response for critical authentication outages. An extensive portal with knowledge articles, community forums and documented migration paths gives teams self-service answers and step-by-step guidance. Escalations go to identity-protocol specialists, so the overall support quality ranks among the strongest in the identity security field.