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TrustArc

TrustArc

TrustArc provides tools for managing privacy compliance and risk across global regulations. Its platform centralizes data mapping, consent management, and assessment workflows for organizations handling personal information.

TrustArc provides tools for managing privacy compliance and risk across global regulations. Its platform centralizes data mapping, consent management, and assessment workflows for organizations handling personal information.

Cost considerations

Functionality

Compatibility

User experience

Customer support

Why these ratings?

Cyberse perspective

Solution details

Cloud ecosystem partners

Amazon Web Services

Microsoft Azure Cloud

Google Cloud Platform

Pricing

Free trial available

Subcategory

Data Discovery and Classification

Integrations

Governance Risk and Compliance

Deployment

Cloud-hosted

Market segment

Small business

Enterprise

Midmarket

Target industry

Technology

Healthcare

Financial services

Product features

NULL

Services support

In-house services

Managed services

Key features

API access

Platform solution

Point solution

We use the following criteria to evaluate this product:

Cost considerations

Capterra lists entry pricing around $10 000 per user per year and Vendr shows average contracts near $22 000 with peaks to $137 000, placing TrustArc in a premium bracket. Vendr also flags price uplifts and separate charges for modules like CCM and IRM, so ongoing costs can escalate unpredictably. Similar functionality is available from rivals at lower or more transparent price points, making ROI less certain.

Cost considerations

Capterra lists entry pricing around $10 000 per user per year and Vendr shows average contracts near $22 000 with peaks to $137 000, placing TrustArc in a premium bracket. Vendr also flags price uplifts and separate charges for modules like CCM and IRM, so ongoing costs can escalate unpredictably. Similar functionality is available from rivals at lower or more transparent price points, making ROI less certain.

Functionality

TrustArc automatically finds and labels personal data across repositories, giving companies a clear map of privacy risk. The software lacks built-in encryption management and only offers modest data-loss prevention, so sensitive information is not fully controlled. Focus remains on compliance reporting, leaving advanced analytics and cross-cloud protection thinner than leading data security suites.

Functionality

TrustArc automatically finds and labels personal data across repositories, giving companies a clear map of privacy risk. The software lacks built-in encryption management and only offers modest data-loss prevention, so sensitive information is not fully controlled. Focus remains on compliance reporting, leaving advanced analytics and cross-cloud protection thinner than leading data security suites.

Compatibility

TrustArc lists 300-plus no-code connectors for common SaaS and major cloud apps and provides an open API for tailored workflows. Public materials do not reference built-in links for on-prem databases or direct event streams to SIEM platforms, meaning exports or light scripting are still required. This puts its connectivity a notch below products that deliver native database and SIEM hooks out of the box.

Compatibility

TrustArc lists 300-plus no-code connectors for common SaaS and major cloud apps and provides an open API for tailored workflows. Public materials do not reference built-in links for on-prem databases or direct event streams to SIEM platforms, meaning exports or light scripting are still required. This puts its connectivity a notch below products that deliver native database and SIEM hooks out of the box.

User experience

TrustArc offers visual data-flow maps and a guided dashboard that walk teams through privacy workflows. User reviews highlight an intuitive, easy-to-navigate interface that reduces ramp-up time compared with many privacy tools. The experience is clean and guided but lacks deeper risk heatmaps found in top-tier suites, so the product merits a 4 rather than a perfect score.

User experience

TrustArc offers visual data-flow maps and a guided dashboard that walk teams through privacy workflows. User reviews highlight an intuitive, easy-to-navigate interface that reduces ramp-up time compared with many privacy tools. The experience is clean and guided but lacks deeper risk heatmaps found in top-tier suites, so the product merits a 4 rather than a perfect score.

Customer support

TrustArc offers 24/7 phone and email support and assigns a Customer Success Manager to every customer. Privacy specialists provide implementation help and ongoing advice, giving users expert guidance beyond ticket replies. Frequent release notes and a searchable knowledge base show problems are fixed and information stays current

Customer support

TrustArc offers 24/7 phone and email support and assigns a Customer Success Manager to every customer. Privacy specialists provide implementation help and ongoing advice, giving users expert guidance beyond ticket replies. Frequent release notes and a searchable knowledge base show problems are fixed and information stays current