Logo

Illumio

Illumio

Illumio provides visibility into application traffic flows and enforces segmentation policies across hybrid environments. It maps communication between workloads to help organizations limit lateral movement within their infrastructure.

Illumio provides visibility into application traffic flows and enforces segmentation policies across hybrid environments. It maps communication between workloads to help organizations limit lateral movement within their infrastructure.

Cost considerations

Functionality

Compatibility

User experience

Customer support

Why these ratings?

Cyberse perspective

Solution details

Deployment
Subcategory
Pricing
Product features
Services support
Cloud ecosystem partners
Integrations
Key features
Target industry
Market segment

We use the following criteria to evaluate this product:

Cost considerations

Illumio’s workload-based license lists at about $109 K for 250 servers and $38 K for 100 cloud workloads, so costs climb quickly as environments grow. Peer reviews repeatedly label the product “expensive” even before optional CloudSecure or multi-year renewals are added. Because scaling beyond a pilot forces six-figure spend and add-ons for full coverage, Illumio sits on the high end of network-security pricing.

Cost considerations

Illumio’s workload-based license lists at about $109 K for 250 servers and $38 K for 100 cloud workloads, so costs climb quickly as environments grow. Peer reviews repeatedly label the product “expensive” even before optional CloudSecure or multi-year renewals are added. Because scaling beyond a pilot forces six-figure spend and add-ons for full coverage, Illumio sits on the high end of network-security pricing.

Functionality

Illumio concentrates on host-level micro-segmentation and real-time traffic mapping, enforcing rules through the built-in OS firewall. The approach omits next-generation firewall staples like IPS, sandboxing, and TLS inspection that stop threats in transit. Compared with broader network security suites, this positions its functionality at the level of a basic firewall with added segmentation automation.

Functionality

Illumio concentrates on host-level micro-segmentation and real-time traffic mapping, enforcing rules through the built-in OS firewall. The approach omits next-generation firewall staples like IPS, sandboxing, and TLS inspection that stop threats in transit. Compared with broader network security suites, this positions its functionality at the level of a basic firewall with added segmentation automation.

Compatibility

Illumio software installs on bare-metal, VMs, containers, and major public clouds with only minor setup differences, giving enterprises broad deployment choice. Illumio exposes REST APIs that link to Splunk, ServiceNow, and SOAR products, although most use cases still need a few custom scripts. Because Illumio relies on host firewalls rather than full router functions, support for routing protocols is limited, keeping compatibility below the top tier.

Compatibility

Illumio software installs on bare-metal, VMs, containers, and major public clouds with only minor setup differences, giving enterprises broad deployment choice. Illumio exposes REST APIs that link to Splunk, ServiceNow, and SOAR products, although most use cases still need a few custom scripts. Because Illumio relies on host firewalls rather than full router functions, support for routing protocols is limited, keeping compatibility below the top tier.

User experience

Illumio’s browser console couples a label-based policy builder with the Illumination map that shows live traffic flows. Reviews and product docs report an intuitive interface where administrators become productive in hours without relying on the CLI. Extensive, well-structured guides are freely available, keeping onboarding time low

User experience

Illumio’s browser console couples a label-based policy builder with the Illumination map that shows live traffic flows. Reviews and product docs report an intuitive interface where administrators become productive in hours without relying on the CLI. Extensive, well-structured guides are freely available, keeping onboarding time low

Customer support

Illumio provides 24×7 phone, email and web support with a 30-minute response commitment for critical cases, comfortably inside the sub-hour threshold for strong enterprise service. A well-maintained knowledge base and community forum enable many users to self-solve routine questions. The offering outperforms business-hours peers but does not meet the ultra-rapid ≤15-minute SLA that defines the top support tier.

Customer support

Illumio provides 24×7 phone, email and web support with a 30-minute response commitment for critical cases, comfortably inside the sub-hour threshold for strong enterprise service. A well-maintained knowledge base and community forum enable many users to self-solve routine questions. The offering outperforms business-hours peers but does not meet the ultra-rapid ≤15-minute SLA that defines the top support tier.