Microsoft Sentinel

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Security Automation

Microsoft Sentinel

Microsoft Sentinel integrates data from multiple sources to provide centralized threat detection and response. It uses built-in AI and automation to analyze security signals and orchestrate incident management workflows.

Cost considerations

Functionality

Compatibility

User experience

Customer support

Why these ratings?

Cyberse perspective

Solution details

Pricing

Free trial available

Deployment

Cloud-native

Subcategory

User and Entity Behavior Analytics

Security Orchestration Automation and Response

Security Information and Event Management

Services support

In-house services

Third party integrators

Managed services

Cloud ecosystem partners

Microsoft Azure Cloud

Product features

Security Incident and Event Management (SIEM)

Security Orchestration Automation and Response (SOAR)

Security operations management

Threat intelligence

Threat detection and response

Target industry

Technology

Public sector

Industrials

Healthcare

Retail

Manufacturing

Financial services

Market segment

Enterprise

Key features

API access

Platform solution

Point solution

Integrations

Endpoint security

Vulnerability management

Identity security

Cloud security

Governance Risk and Compliance

Network security

Data security

Third party risk management

We use the following criteria to evaluate this product:

Cost considerations

Microsoft Sentinel bills per gigabyte with discounted commitment tiers, so spending scales quickly once log volume exceeds the small free allowance. Hundreds of built-in connectors cost nothing, but every automation playbook runs on Azure Logic Apps that incur extra consumption fees and make forecasting harder. Independent evidence of payback is limited, so buyers can expect mid-market pricing with surcharges rather than a clearly verified short-term ROI.

Cost considerations

Functionality

Microsoft Sentinel provides hundreds of ready-made playbooks that teams can tweak in a drag-and-drop designer, and those workflows can trigger or receive actions across cloud, network, and endpoint tools. AI-based Fusion correlates alerts into incidents, and the incident queue includes assignment, status, and response-time metrics so managers can track performance

Functionality

Compatibility

Microsoft Sentinel provides over 300 maintained data connectors and an open REST API. Built-in links cover major SIEM feeds, EDR tools, ServiceNow, Jira, Slack, and Teams with only simple configuration steps. Most organisations can plug Microsoft Sentinel into current security and IT workflows without writing custom code.

Compatibility

User experience

Microsoft Sentinel offers a clean cloud console, yet Gartner reviewers say new analysts find the menus confusing and need time to orient. G2 users also mention a substantial learning curve before they can confidently run queries and build automations. After training the dashboards and logs are clear enough, but usability lands closer to “serviceable” than “intuitive.”

User experience

Customer support

Microsoft provides 24×7 access to engineers and pledges a sub-hour first response for critical Sentinel issues, with a 15-minute option in Rapid Response plans. A large public knowledge base and detailed integration guides back up ticket support, enabling users to solve many problems quickly. Lack of routine proactive playbook health checks keeps support from the top score, but response speed and resources still surpass most security automation peers.