ProcessUnity | Cyberse

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Third Party Risk Management

ProcessUnity

ProcessUnity automates the assessment and monitoring of third-party risks through centralized workflows and data management. It integrates risk data from multiple sources to support compliance and decision-making processes.

Cost considerations

Functionality

Compatibility

User experience

Customer support

Why these ratings?

Cyberse perspective

Solution details

Integrations

Third party risk management

Deployment

Cloud-native

Cloud-hosted

Product features

Risk scoring

Customizable assessments and questionnaires

Vendor management

Threat intelligence

Key features

Platform solution

Product features

Technology risk management

Cybersecurity risk management

Enterprise risk management

Services support

In-house services

Managed services

Supported frameworks

CMMC

PCI

NIST CSF/800-53

CCPA

GDPR

HIPAA

ISO 27001/27002

Pricing

Free trial available

Market segment

Enterprise

Midmarket

Integrations

Governance Risk and Compliance

We use the following criteria to evaluate this product:

Cost considerations

ProcessUnity posts publicly a tiered price list showing about $2.7 K–$6 K per month that already covers up to 2,000 vendors and allows unlimited questionnaires. The transparent bands and inclusion of core assessment volume keep annual costs in line with mid-market peers, so most teams avoid per-questionnaire fees or hidden extras. Buyers may pay more when vendor counts exceed each tier, but overall value remains competitive versus other TPRM suites.

Cost considerations

Functionality

ProcessUnity automatically inventories suppliers, uses generative-AI to pre-score questionnaires, pulls continuous cyber ratings through its BitSight integration for external attack-surface visibility, and drives remediation through built-in workflows and dashboards, so its functional breadth aligns with the top tier of the rubric.

Functionality

Compatibility

ProcessUnity supports SAML SSO and offers an open REST API for near-real-time data exchange with other tools. A packaged ServiceNow connector covers common GRC use cases, while ERP or SIEM information is usually fed via API or CSV uploads that require only light scripting.

Compatibility

User experience

Business users report a clean interface that replaces spreadsheets and lets vendors complete questionnaires with little guidance. Administrators appreciate wide configurability but note that rule building and coding skills create a modest learning curve.

User experience

Customer support

ProcessUnity provides 24×5 worldwide email and portal help plus a Zendesk knowledge base, and many user reviews praise the support team’s responsiveness and guidance during configuration and onboarding. Routine maintenance releases address issues promptly, so most customers do not wait long for fixes. Absence of full weekend coverage prevents the service from reaching the highest 24×7 benchmark.