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CyberArk VM

CyberArk VM

CyberArk VM automates the identification and prioritization of security risks across privileged accounts. It integrates with existing security tools to streamline remediation workflows and support compliance requirements.

CyberArk VM automates the identification and prioritization of security risks across privileged accounts. It integrates with existing security tools to streamline remediation workflows and support compliance requirements.

Cost considerations

Functionality

Compatibility

User experience

Customer support

Why these ratings?

Cyberse perspective

Solution details

Key features
Cloud ecosystem partners
Market segment
Target industry
Scanning coverage
Subcategory
Product features
Integrations
Services support
Deployment

We use the following criteria to evaluate this product:

Cost considerations

CyberArk Vulnerability Management often requires a premium license plus professional-services hours for setup and upgrades, pushing spend well above asset-based peers. Reviewers cite costs around $200–$300 per user yearly—higher than Tenable or Rapid7—and note extra fees for modules and support plans. The combination of steep licensing and add-on expenses leaves overall value questionable compared with average-priced vulnerability tools.

Cost considerations

CyberArk Vulnerability Management often requires a premium license plus professional-services hours for setup and upgrades, pushing spend well above asset-based peers. Reviewers cite costs around $200–$300 per user yearly—higher than Tenable or Rapid7—and note extra fees for modules and support plans. The combination of steep licensing and add-on expenses leaves overall value questionable compared with average-priced vulnerability tools.

Functionality

CyberArk DNA offers one-off network discovery of privileged accounts rather than continuous, full vulnerability scanning. CyberArk’s output is mainly raw findings without risk scoring, cloud or container coverage, or automated ticketing. These gaps leave the product trailing competitors that provide frequent authenticated scans, prioritization, and remediation validation.

Functionality

CyberArk DNA offers one-off network discovery of privileged accounts rather than continuous, full vulnerability scanning. CyberArk’s output is mainly raw findings without risk scoring, cloud or container coverage, or automated ticketing. These gaps leave the product trailing competitors that provide frequent authenticated scans, prioritization, and remediation validation.

Compatibility

CyberArk works across Windows, Linux and macOS and links directly to AWS, Azure and GCP using the Connect Cloud Environments feature. ServiceNow plugins synchronize assets while syslog integration streams logs to enterprise SIEMs. Some endpoints still need scripted setup, so compatibility is strong but not universal.

Compatibility

CyberArk works across Windows, Linux and macOS and links directly to AWS, Azure and GCP using the Connect Cloud Environments feature. ServiceNow plugins synchronize assets while syslog integration streams logs to enterprise SIEMs. Some endpoints still need scripted setup, so compatibility is strong but not universal.

User experience

CyberArk shows a modern dashboard-based UI, introduced in version 10, that gives a clear overview of assets and risks. However, peer reviews note that navigation feels complex compared with newer competitors and report creation often needs extra effort, so teams still face a moderate learning curve

User experience

CyberArk shows a modern dashboard-based UI, introduced in version 10, that gives a clear overview of assets and risks. However, peer reviews note that navigation feels complex compared with newer competitors and report creation often needs extra effort, so teams still face a moderate learning curve

Customer support

CyberArk provides 24-hour phone and portal assistance for serious tickets, giving customers reliable access to technicians. However, release notes and community guidance show new agents or updates roll out monthly to bi-monthly rather than every week, so coverage for fresh CVEs is slower than top-tier peers. Helpful documentation and an active community improve usability, but the slower plugin cadence keeps customer support effectiveness in the mid-range.

Customer support

CyberArk provides 24-hour phone and portal assistance for serious tickets, giving customers reliable access to technicians. However, release notes and community guidance show new agents or updates roll out monthly to bi-monthly rather than every week, so coverage for fresh CVEs is slower than top-tier peers. Helpful documentation and an active community improve usability, but the slower plugin cadence keeps customer support effectiveness in the mid-range.