Zscaler Zero Trust Exchange
Zscaler Zero Trust Exchange
Zscaler Zero Trust Exchange enables secure, direct connections between users, devices, and applications regardless of location. It inspects all traffic inline and enforces policy based on identity and context.
Zscaler Zero Trust Exchange enables secure, direct connections between users, devices, and applications regardless of location. It inspects all traffic inline and enforces policy based on identity and context.
Cost considerations
Functionality
Compatibility
User experience
Customer support
Why these ratings?
Cyberse perspective
Solution details
Deployment
Cloud ecosystem partners
Pricing
Services support
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Key features
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We use the following criteria to evaluate this product:
Cost considerations
Subscription pricing starts near $72 per user per year but core protections like sandboxing, full DLP and user-experience monitoring cost extra, so larger rollouts regularly hit six-figure totals. Vendr buying data shows a $58 k median contract and a standard 7 % renewal uplift, making long-term spend harder to forecast versus many competing network-security offerings
Cost considerations
Subscription pricing starts near $72 per user per year but core protections like sandboxing, full DLP and user-experience monitoring cost extra, so larger rollouts regularly hit six-figure totals. Vendr buying data shows a $58 k median contract and a standard 7 % renewal uplift, making long-term spend harder to forecast versus many competing network-security offerings
Functionality
Zscaler Zero Trust Exchange offers a cloud next-gen firewall that decrypts TLS 1.3, runs IPS and sandbox analysis, and applies AI for threat detection while enforcing zero-trust segmentation to block sideways attacks. The same service folds in SD-WAN connectivity and OT/IoT visibility for branches and industrial sites. Together these capabilities meet every advanced function in the rubric’s top tier.
Functionality
Zscaler Zero Trust Exchange offers a cloud next-gen firewall that decrypts TLS 1.3, runs IPS and sandbox analysis, and applies AI for threat detection while enforcing zero-trust segmentation to block sideways attacks. The same service folds in SD-WAN connectivity and OT/IoT visibility for branches and industrial sites. Together these capabilities meet every advanced function in the rubric’s top tier.
Compatibility
Zscaler Zero Trust Exchange deploys on customer-owned hardware, virtual machines, Docker containers, and ready-made listings in AWS, Azure, and Google Cloud. Native IPv6 support lets organizations run dual-stack traffic without re-architecting the network. Open APIs and built-in log streaming connect to popular SIEM and SOAR tools with minimal scripting.
Compatibility
Zscaler Zero Trust Exchange deploys on customer-owned hardware, virtual machines, Docker containers, and ready-made listings in AWS, Azure, and Google Cloud. Native IPv6 support lets organizations run dual-stack traffic without re-architecting the network. Open APIs and built-in log streaming connect to popular SIEM and SOAR tools with minimal scripting.
User experience
Zscaler Zero Trust Exchange offers a clean cloud console and easy policy management that most reviewers describe as user-friendly. Some administrators mention extra credential prompts and a bit of complexity during initial setup, so a brief learning curve remains. Helpful online documentation and minimal need for command-line work keep ongoing administration simpler than many legacy network security tools.
User experience
Zscaler Zero Trust Exchange offers a clean cloud console and easy policy management that most reviewers describe as user-friendly. Some administrators mention extra credential prompts and a bit of complexity during initial setup, so a brief learning curve remains. Helpful online documentation and minimal need for command-line work keep ongoing administration simpler than many legacy network security tools.
Customer support
Zscaler provides 24×7 support and promises a 15-minute first response for critical tickets under its Premium Support tiers. Threat signatures are pushed in real time from its cloud threat labs, so protection is updated continuously without customer action. Operating as a cloud service removes hardware-replacement delays and, together with proactive notifications, places its assistance level at the very top of the network-security field.
Customer support
Zscaler provides 24×7 support and promises a 15-minute first response for critical tickets under its Premium Support tiers. Threat signatures are pushed in real time from its cloud threat labs, so protection is updated continuously without customer action. Operating as a cloud service removes hardware-replacement delays and, together with proactive notifications, places its assistance level at the very top of the network-security field.