QRadar SIEM | Cyberse

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Security Automation

QRadar SIEM

QRadar SIEM collects and analyzes security data from across an organization’s IT infrastructure to identify potential threats. It integrates threat intelligence and behavioral analytics to prioritize security incidents and streamline investigation workflows.

Cost considerations

Functionality

Compatibility

User experience

Customer support

Why these ratings?

Cyberse perspective

Solution details

Cloud ecosystem partners

Amazon Web Services

Microsoft Azure Cloud

Google Cloud Platform

Product features

Security Incident and Event Management (SIEM)

Security operations management

Threat detection and response

Key features

API access

Platform solution

Integrations

Endpoint security

Vulnerability management

Identity security

Cloud security

Governance Risk and Compliance

Network security

Data security

Third party risk management

Market segment

Enterprise

Midmarket

Deployment

On-premises

Cloud-hosted

Services support

In-house services

Third party integrators

Managed services

Subcategory

Security Information and Event Management

Pricing

Free trial available

Target industry

Technology

Public sector

Industrials

Healthcare

Retail

Manufacturing

Financial services

We use the following criteria to evaluate this product:

Cost considerations

QRadar bills by events-per-second, so charges rise quickly with log volume, and higher tiers cost linearly more; add-on fees for SOAR and many connectors increase the spend, and reviewers say the pricing is high and complex, making payback slow and savings limited

Cost considerations

Functionality

IBM QRadar offers dynamic playbooks that analysts can build visually and tailor to many response scenarios. The solution integrates case management and automated actions across a broad set of third-party tools, giving coverage for key cloud, network, and endpoint data sources. IBM provides workflow metrics through dashboards, yet some advanced analytics require separate modules, so overall functionality is strong but falls short of the highest tier.

Functionality

Compatibility

IBM QRadar SIEM ships with over 450 maintained device support modules for third-party data sources and offers a fully documented open REST API for integrations. Teams can link ServiceNow, Slack, EDR tools and other workflows without writing custom code, so compatibility ranks highest on the rubric.

Compatibility

User experience

QRadar’s console and default dashboards let experienced staff work without major friction, but user reviews report that dashboard customization, Windows log onboarding and correlation tuning are tricky enough to demand formal training before newcomers feel comfortable

User experience

Customer support

IBM provides 24×7 regional support with a 30-minute initial response for Severity-1 QRadar issues. Users can draw on a broad knowledge base and more than 700 documented integrations for self-service help. Support lacks advertised proactive playbook health checks or complimentary enablement, placing it one notch below the top tier.