DFLabs
DFLabs
DFLabs enables organizations to orchestrate and automate incident response workflows. It integrates with existing security tools to streamline case management and evidence collection.
DFLabs enables organizations to orchestrate and automate incident response workflows. It integrates with existing security tools to streamline case management and evidence collection.
Cost considerations
Functionality
Compatibility
User experience
Customer support
Why these ratings?
Cyberse perspective
Solution details
Target industry
Market segment
Cloud ecosystem partners
Deployment
Integrations
Services support
Pricing
Product features
Key features
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We use the following criteria to evaluate this product:
Cost considerations
DFLabs offers pay-as-you-grow subscriptions that keep upfront spend manageable for smaller security teams. Reviewers call DFLabs cost-effective compared with heavyweight SOAR suites, yet public information is silent on connector or data-volume fees, leaving the true long-term expense unclear. Because ROI claims remain mostly anecdotal and pricing details are sparse, DFLabs fits a typical mid-market cost profile rather than a clear low-cost leader.
Cost considerations
DFLabs offers pay-as-you-grow subscriptions that keep upfront spend manageable for smaller security teams. Reviewers call DFLabs cost-effective compared with heavyweight SOAR suites, yet public information is silent on connector or data-volume fees, leaving the true long-term expense unclear. Because ROI claims remain mostly anecdotal and pricing details are sparse, DFLabs fits a typical mid-market cost profile rather than a clear low-cost leader.
Functionality
DFLabs provides a wide set of pre-built playbooks and a visual runbook builder that simplifies automation. Machine-learning recommendations, two-way integrations with cloud, network and endpoint tools, and integrated case management let teams handle incidents end-to-end. Executive dashboards and extensive KPI templates offer clear performance tracking.
Functionality
DFLabs provides a wide set of pre-built playbooks and a visual runbook builder that simplifies automation. Machine-learning recommendations, two-way integrations with cloud, network and endpoint tools, and integrated case management let teams handle incidents end-to-end. Executive dashboards and extensive KPI templates offer clear performance tracking.
Compatibility
DFLabs offers about four dozen pre-built, bidirectional connectors and an open REST API, so common tools like leading SIEMs and ticketing systems integrate out-of-the-box. Connecting niche or less popular products usually requires building custom integrations through its Open Integration Framework. That level of coverage places DFLabs mid-pack for compatibility among security automation products.
Compatibility
DFLabs offers about four dozen pre-built, bidirectional connectors and an open REST API, so common tools like leading SIEMs and ticketing systems integrate out-of-the-box. Connecting niche or less popular products usually requires building custom integrations through its Open Integration Framework. That level of coverage places DFLabs mid-pack for compatibility among security automation products.
User experience
User reviews label IncMan SOAR’s interface “user friendly” and give ease-of-use scores around 4-5/5, so analysts can become comfortable quickly; however, comments about needing vendor support for deeper customizations show the workflow is not as simple as true drag-and-drop designers, keeping the learning curve slightly above best-in-class
User experience
User reviews label IncMan SOAR’s interface “user friendly” and give ease-of-use scores around 4-5/5, so analysts can become comfortable quickly; however, comments about needing vendor support for deeper customizations show the workflow is not as simple as true drag-and-drop designers, keeping the learning curve slightly above best-in-class
Customer support
Peer reviews note that DFLabs staff help with customisations but support is not available 24/7. Industry comparisons also state that 24×7 cover is absent and no rapid SLA is quoted. These points indicate business-hours assistance, placing customer support mid-tier versus SOAR competitors that provide round-the-clock response.
Customer support
Peer reviews note that DFLabs staff help with customisations but support is not available 24/7. Industry comparisons also state that 24×7 cover is absent and no rapid SLA is quoted. These points indicate business-hours assistance, placing customer support mid-tier versus SOAR competitors that provide round-the-clock response.