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Secureframe

Secureframe

Secureframe automates evidence collection and audit preparation for security certifications. It integrates with cloud services and workflows to streamline compliance processes.

Secureframe automates evidence collection and audit preparation for security certifications. It integrates with cloud services and workflows to streamline compliance processes.

Cost considerations

Functionality

Compatibility

User experience

Customer support

Why these ratings?

Cyberse perspective

Solution details

Services support

In-house services

Product features

Technology risk management

Cybersecurity risk management

Market segment

Small business

Enterprise

Midmarket

Pricing

NULL

Target industry

Technology

Healthcare

Financial services

Cloud ecosystem partners

Amazon Web Services

Microsoft Azure Cloud

Google Cloud Platform

Deployment

Cloud-native

Cloud-hosted

Integrations

Third party risk management

Supported frameworks

CMMC

PCI

NIST CSF/800-53

CCPA

GDPR

HIPAA

ISO 27001/27002

Key features

API access

Platform solution

We use the following criteria to evaluate this product:

Cost considerations

Secureframe charges about $7.5k for platform access and another $7.5k per framework, so a small firm pays roughly $15k before audit costs. Average contracts land near $20k, which is mid-market—lower than Drata yet similar to Vanta—but spend climbs as additional frameworks are activated. The automation cuts manual work, but the per-framework fees mean most buyers need almost two budget years to realize full savings

Cost considerations

Secureframe charges about $7.5k for platform access and another $7.5k per framework, so a small firm pays roughly $15k before audit costs. Average contracts land near $20k, which is mid-market—lower than Drata yet similar to Vanta—but spend climbs as additional frameworks are activated. The automation cuts manual work, but the per-framework fees mean most buyers need almost two budget years to realize full savings

Functionality

Secureframe bundles policy templates, a centralized risk register, and automated evidence collection through cloud integrations, so most compliance tasks move faster. Continuous control monitoring and AI-driven risk scoring give teams a near-real-time view of compliance gaps without manual spreadsheets. Some regulatory content depth and workflow breadth still trail larger enterprise GRC suites, so functionality is strong but not fully end-to-end.

Functionality

Secureframe bundles policy templates, a centralized risk register, and automated evidence collection through cloud integrations, so most compliance tasks move faster. Continuous control monitoring and AI-driven risk scoring give teams a near-real-time view of compliance gaps without manual spreadsheets. Some regulatory content depth and workflow breadth still trail larger enterprise GRC suites, so functionality is strong but not fully end-to-end.

Compatibility

Secureframe syncs with 300-plus connectors covering Jira, Zendesk, AWS, Azure, GCP, HR, and security tools, and exposes a documented REST API for custom data exchange. Most common ticketing and cloud services plug in with only minor setup, so day-to-day data flows stay automated. Compatibility with traditional ERP or CMDB systems is still emerging, so niche environments may need light scripting.

Compatibility

Secureframe syncs with 300-plus connectors covering Jira, Zendesk, AWS, Azure, GCP, HR, and security tools, and exposes a documented REST API for custom data exchange. Most common ticketing and cloud services plug in with only minor setup, so day-to-day data flows stay automated. Compatibility with traditional ERP or CMDB systems is still emerging, so niche environments may need light scripting.

User experience

Most reviewers describe Secureframe’s interface as clean and easy to navigate, with guided flows that walk teams through each compliance step. Users report finishing setup quickly and needing little formal training, helped by responsive in-app guidance and support. These strengths indicate a modern, intuitive experience, but public details on advanced visuals like heat-maps are scarce, so the user-experience merits a 4 instead of the top rating.

User experience

Most reviewers describe Secureframe’s interface as clean and easy to navigate, with guided flows that walk teams through each compliance step. Users report finishing setup quickly and needing little formal training, helped by responsive in-app guidance and support. These strengths indicate a modern, intuitive experience, but public details on advanced visuals like heat-maps are scarce, so the user-experience merits a 4 instead of the top rating.

Customer support

Secureframe assigns each customer a dedicated success manager backed by compliance experts for personalised guidance during audits. Live chat and email tickets are worked by agents Monday–Friday 6 AM–8 PM EST with targets of four business-hour responses for critical issues, while after-hours requests are queued rather than handled in real time. This level surpasses the basic 8×5 model used by many GRC products but stops short of true 24×7 coverage and proactive regulatory alerts offered by the highest-tier vendors.

Customer support

Secureframe assigns each customer a dedicated success manager backed by compliance experts for personalised guidance during audits. Live chat and email tickets are worked by agents Monday–Friday 6 AM–8 PM EST with targets of four business-hour responses for critical issues, while after-hours requests are queued rather than handled in real time. This level surpasses the basic 8×5 model used by many GRC products but stops short of true 24×7 coverage and proactive regulatory alerts offered by the highest-tier vendors.