Resolver
Resolver
Resolver centralizes risk data and automates workflows for incident management and audit processes. It enables organizations to map risks to controls and track remediation activities across multiple business units.
Resolver centralizes risk data and automates workflows for incident management and audit processes. It enables organizations to map risks to controls and track remediation activities across multiple business units.
Cost considerations
Functionality
Compatibility
User experience
Customer support
Why these ratings?
Cyberse perspective
Solution details
Pricing
Deployment
Key features
Cloud ecosystem partners
Market segment
Services support
Target industry
We use the following criteria to evaluate this product:
Cost considerations
Annual subscriptions start near US$10 000 and each additional risk, audit, or incident module raises the fee, placing Resolver’s overall spend in the middle of the GRC market. Pricing is only provided through sales quotes, so buyers have less cost transparency than with vendors that publish rate cards. Most organizations realize savings over roughly two years once setup and training are factored in.
Cost considerations
Annual subscriptions start near US$10 000 and each additional risk, audit, or incident module raises the fee, placing Resolver’s overall spend in the middle of the GRC market. Pricing is only provided through sales quotes, so buyers have less cost transparency than with vendors that publish rate cards. Most organizations realize savings over roughly two years once setup and training are factored in.
Functionality
Resolver automates risk assessments, evidence collection and control mapping while providing real-time dashboards and audit trails. Resolver also monitors regulatory changes in real time and ties new obligations to existing controls. Public information shows limited emphasis on policy authoring, so functionality sits just below the most comprehensive end-to-end GRC suites.
Functionality
Resolver automates risk assessments, evidence collection and control mapping while providing real-time dashboards and audit trails. Resolver also monitors regulatory changes in real time and ties new obligations to existing controls. Public information shows limited emphasis on policy authoring, so functionality sits just below the most comprehensive end-to-end GRC suites.
Compatibility
Resolver supplies a full REST API and webhooks for bidirectional data exchange plus packaged Workato connectors that link to ServiceNow, cloud apps and other ticketing systems with minimal scripting. These options cover the big-name services but rely on an iPaaS layer rather than numerous built-in adapters, so integration is strong yet not as turnkey as the most connector-rich GRC suites.
Compatibility
Resolver supplies a full REST API and webhooks for bidirectional data exchange plus packaged Workato connectors that link to ServiceNow, cloud apps and other ticketing systems with minimal scripting. These options cover the big-name services but rely on an iPaaS layer rather than numerous built-in adapters, so integration is strong yet not as turnkey as the most connector-rich GRC suites.
User experience
Many reviewers describe Resolver’s dashboards as intuitive and easy for front-line staff, needing little training, while administrators note a steeper learning curve when tailoring complex workflows. Feedback highlights clear role-based views and configurable reports that speed day-to-day risk tracking, matching expectations for a modern GRC UI. The occasional complaints about navigation complexity and long implementation indicate solid but not flawless usability, so the experience sits just below best-in-class.
User experience
Many reviewers describe Resolver’s dashboards as intuitive and easy for front-line staff, needing little training, while administrators note a steeper learning curve when tailoring complex workflows. Feedback highlights clear role-based views and configurable reports that speed day-to-day risk tracking, matching expectations for a modern GRC UI. The occasional complaints about navigation complexity and long implementation indicate solid but not flawless usability, so the experience sits just below best-in-class.
Customer support
Resolver provides 24/7 support and a named Customer Success Manager for each account, giving customers a real person to call any time issues arise. Automated compliance content pushes regulatory changes to users, keeping teams current without manual tracking. Public information does not mention scheduled quarterly roadmap reviews, so its service level sits just below the top tier.
Customer support
Resolver provides 24/7 support and a named Customer Success Manager for each account, giving customers a real person to call any time issues arise. Automated compliance content pushes regulatory changes to users, keeping teams current without manual tracking. Public information does not mention scheduled quarterly roadmap reviews, so its service level sits just below the top tier.