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Sophos XG

Sophos XG

Sophos XG offers unified management of traffic, applications, and users through a single interface. It integrates synchronized security with endpoint devices to automate threat response.

Sophos XG offers unified management of traffic, applications, and users through a single interface. It integrates synchronized security with endpoint devices to automate threat response.

Cost considerations

Functionality

Compatibility

User experience

Customer support

Why these ratings?

Cyberse perspective

Solution details

Product features
Pricing
Deployment
Key features
Services support
Target industry
Market segment
Cloud ecosystem partners
Subcategory
Integrations

We use the following criteria to evaluate this product:

Cost considerations

Sophos XG hardware is sold at mid-market prices and reviewers note the firewall is cheaper than some rivals, yet not dramatically lower. The included base license only covers basic routing and VPN; intrusion prevention, web filtering and sandboxing require separate subscriptions or a bundle, adding recurring costs. Overall spend ends up close to industry averages once essential modules and renewals are added.

Cost considerations

Sophos XG hardware is sold at mid-market prices and reviewers note the firewall is cheaper than some rivals, yet not dramatically lower. The included base license only covers basic routing and VPN; intrusion prevention, web filtering and sandboxing require separate subscriptions or a bundle, adding recurring costs. Overall spend ends up close to industry averages once essential modules and renewals are added.

Functionality

Sophos XG delivers next-generation firewall capabilities with intrusion prevention, application control, SD-WAN, sandboxing, and TLS 1.3 decryption. The appliance inspects encrypted traffic and blocks threats at business speeds. It lacks native machine-learning analytics and comprehensive zero-trust segmentation, so its functionality sits one step below the highest level.

Functionality

Sophos XG delivers next-generation firewall capabilities with intrusion prevention, application control, SD-WAN, sandboxing, and TLS 1.3 decryption. The appliance inspects encrypted traffic and blocks threats at business speeds. It lacks native machine-learning analytics and comprehensive zero-trust segmentation, so its functionality sits one step below the highest level.

Compatibility

Sophos XG runs as an appliance or virtual image and is listed in AWS, Azure, and Google Cloud marketplaces, so teams can move the same firewall between on-prem setups and public clouds with only minor tweaks. Its REST API and built-in syslog feed connect to many SIEMs, though deeper SOAR automation often needs light scripting. Lack of a container form factor keeps the score below the highest tier.

Compatibility

Sophos XG runs as an appliance or virtual image and is listed in AWS, Azure, and Google Cloud marketplaces, so teams can move the same firewall between on-prem setups and public clouds with only minor tweaks. Its REST API and built-in syslog feed connect to many SIEMs, though deeper SOAR automation often needs light scripting. Lack of a container form factor keeps the score below the highest tier.

User experience

Analysts and users describe a clean web console and dashboards that let administrators build policies without the command line, with most teams reaching comfort quickly. Reviews on Gartner note intuitive navigation and fast setup but call out limited reporting filters and minor UI delays, preventing a top score. Sophos supplies detailed online guides and knowledge-base articles that shorten ramp-up time for new admins

User experience

Analysts and users describe a clean web console and dashboards that let administrators build policies without the command line, with most teams reaching comfort quickly. Reviews on Gartner note intuitive navigation and fast setup but call out limited reporting filters and minor UI delays, preventing a top score. Sophos supplies detailed online guides and knowledge-base articles that shorten ramp-up time for new admins

Customer support

Sophos XG provides 24/7 phone, ticket and chat access, and the Enhanced Plus plan pledges a 1-hour response for critical issues. Security signatures download automatically as often as every 15 minutes, so protection is updated several times per day. Support also includes next-business-day hardware replacement under the Advanced RMA program, meeting the rubric for a score of 4.

Customer support

Sophos XG provides 24/7 phone, ticket and chat access, and the Enhanced Plus plan pledges a 1-hour response for critical issues. Security signatures download automatically as often as every 15 minutes, so protection is updated several times per day. Support also includes next-business-day hardware replacement under the Advanced RMA program, meeting the rubric for a score of 4.