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Thales SafeNet

Thales SafeNet

Thales SafeNet provides centralized management of authentication credentials and access policies. It supports integration with cloud and on-premises applications through a range of authentication methods.

Thales SafeNet provides centralized management of authentication credentials and access policies. It supports integration with cloud and on-premises applications through a range of authentication methods.

Cost considerations

Functionality

Compatibility

User experience

Customer support

Why these ratings?

Cyberse perspective

Solution details

Product features
Deployment
Key features
Target industry
Integrations
Cloud ecosystem partners
Subcategory
Market segment
Services support
Pricing

We use the following criteria to evaluate this product:

Cost considerations

SafeNet Trusted Access starts around £124 per user per year for fewer than 250 users and adds a £6,453 setup fee. Per-user rates drop with volume but hardware tokens, SMS credits and 24×7 support cost extra, so total spend is hard to forecast. These add-ons place SafeNet Trusted Access toward the higher-cost end of the identity market and delay clear financial returns.

Cost considerations

SafeNet Trusted Access starts around £124 per user per year for fewer than 250 users and adds a £6,453 setup fee. Per-user rates drop with volume but hardware tokens, SMS credits and 24×7 support cost extra, so total spend is hard to forecast. These add-ons place SafeNet Trusted Access toward the higher-cost end of the identity market and delay clear financial returns.

Functionality

SafeNet Trusted Access delivers single sign-on and contextual multi-factor authentication governed by adaptive policies. SCIM and just-in-time provisioning automate user onboarding and de-provisioning across connected apps. The offering omits full identity governance analytics and privileged access functions, so functionality ranks just below end-to-end suites.

Functionality

SafeNet Trusted Access delivers single sign-on and contextual multi-factor authentication governed by adaptive policies. SCIM and just-in-time provisioning automate user onboarding and de-provisioning across connected apps. The offering omits full identity governance analytics and privileged access functions, so functionality ranks just below end-to-end suites.

Compatibility

SafeNet Trusted Access connects directly to on-prem AD, LDAP and Azure AD through built-in connectors, keeping directories in sync without heavy scripting. Standards-based SAML and OIDC workflows let most cloud and on-prem apps plug in immediately. A published REST interface and full SCIM 2.0 support give teams flexibility to tie in HR or custom systems with little extra work

Compatibility

SafeNet Trusted Access connects directly to on-prem AD, LDAP and Azure AD through built-in connectors, keeping directories in sync without heavy scripting. Standards-based SAML and OIDC workflows let most cloud and on-prem apps plug in immediately. A published REST interface and full SCIM 2.0 support give teams flexibility to tie in HR or custom systems with little extra work

User experience

SafeNet Trusted Access provides a clear admin console and guided MFA setup that reviewers rate highly. Administrators still rely on detailed online manuals for deeper configuration, indicating some learning curve. End users onboard quickly with self-service options, so overall experience sits above average but short of best-in-class.

User experience

SafeNet Trusted Access provides a clear admin console and guided MFA setup that reviewers rate highly. Administrators still rely on detailed online manuals for deeper configuration, indicating some learning curve. End users onboard quickly with self-service options, so overall experience sits above average but short of best-in-class.

Customer support

Thales SafeNet Trusted Access provides 24×7 phone and portal support and publicly commits to a one-hour response SLA. Escalations reach identity-focused engineers and customers can use a detailed online knowledge base. The SLA is slower than the sub-30-minute target promised by elite services, so support earns a strong but not top rating.

Customer support

Thales SafeNet Trusted Access provides 24×7 phone and portal support and publicly commits to a one-hour response SLA. Escalations reach identity-focused engineers and customers can use a detailed online knowledge base. The SLA is slower than the sub-30-minute target promised by elite services, so support earns a strong but not top rating.