Black Kite
Black Kite
Black Kite provides cyber risk ratings by analyzing external data sources and technical intelligence. Its platform offers mapped insights to regulatory frameworks and industry standards.
Black Kite provides cyber risk ratings by analyzing external data sources and technical intelligence. Its platform offers mapped insights to regulatory frameworks and industry standards.
Cost considerations
Functionality
Compatibility
User experience
Customer support
Why these ratings?
Cyberse perspective
Solution details
Deployment
Product features
Cloud ecosystem partners
Market segment
Target industry
Integrations
Key features
Subcategory
Pricing
Services support
We use the following criteria to evaluate this product:
Cost considerations
Third-party buyers see a median annual spend of about $29 K, and extra modules such as Risk Quantification add to the bill, placing overall fees firmly in the mid-market tier. Contracts allow upgrades only and costs rise with larger vendor lists, so scaling brings noticeable add-on charges. The pricing sits between bargain and premium offerings, giving an acceptable—but not standout—cost profile relative to other TPRM tools.
Cost considerations
Third-party buyers see a median annual spend of about $29 K, and extra modules such as Risk Quantification add to the bill, placing overall fees firmly in the mid-market tier. Contracts allow upgrades only and costs rise with larger vendor lists, so scaling brings noticeable add-on charges. The pricing sits between bargain and premium offerings, giving an acceptable—but not standout—cost profile relative to other TPRM tools.
Functionality
Black Kite blends continuous external scanning with AI-driven vendor questionnaires and clear risk dashboards, giving teams a current picture of each supplier’s cyber exposure. Ratings refresh automatically and suggested fixes are provided, so issues can be prioritized without relying on spreadsheets. The product stops short of automatically building a full vendor inventory or providing deep, guided remediation workflows that distinguish the most comprehensive suites.
Functionality
Black Kite blends continuous external scanning with AI-driven vendor questionnaires and clear risk dashboards, giving teams a current picture of each supplier’s cyber exposure. Ratings refresh automatically and suggested fixes are provided, so issues can be prioritized without relying on spreadsheets. The product stops short of automatically building a full vendor inventory or providing deep, guided remediation workflows that distinguish the most comprehensive suites.
Compatibility
Black Kite delivers packaged integrations for Archer and ServiceNow and exposes a documented REST API for custom connections. SAML single-sign-on is supported, letting teams sync users via existing identity providers. Scores can also be pulled into ERP or procurement tools over API or scheduled CSV feeds with minor scripting, but native links to major SIEM and ERP suites are less comprehensive than the top tier.
Compatibility
Black Kite delivers packaged integrations for Archer and ServiceNow and exposes a documented REST API for custom connections. SAML single-sign-on is supported, letting teams sync users via existing identity providers. Scores can also be pulled into ERP or procurement tools over API or scheduled CSV feeds with minor scripting, but native links to major SIEM and ERP suites are less comprehensive than the top tier.
User experience
Black Kite presents vendor risk in clear letter-grade scorecards and heatmaps that business users grasp quickly, and Capterra reviewers give a perfect ease-of-use score. Gartner peer comments also call the interface very user-friendly with easy-to-read metrics. An UpGuard comparison notes some navigation quirks that slow first-time admins, so the overall experience is smooth but not yet seamless.
User experience
Black Kite presents vendor risk in clear letter-grade scorecards and heatmaps that business users grasp quickly, and Capterra reviewers give a perfect ease-of-use score. Gartner peer comments also call the interface very user-friendly with easy-to-read metrics. An UpGuard comparison notes some navigation quirks that slow first-time admins, so the overall experience is smooth but not yet seamless.
Customer support
Black Kite assigns each client a named success manager, delivers hands-on onboarding, and holds regular check-ins to resolve questions quickly. Customer testimonials describe immediate responses from the support team, but there is no published proof of 24×7 coverage, so service reflects strong business-hour responsiveness rather than round-the-clock assistance.
Customer support
Black Kite assigns each client a named success manager, delivers hands-on onboarding, and holds regular check-ins to resolve questions quickly. Customer testimonials describe immediate responses from the support team, but there is no published proof of 24×7 coverage, so service reflects strong business-hour responsiveness rather than round-the-clock assistance.