Resilience
Resilience
Resilience automates the collection and analysis of vendor security data. It integrates with existing workflows to provide risk insights and reporting for organizations managing external partnerships.
Resilience automates the collection and analysis of vendor security data. It integrates with existing workflows to provide risk insights and reporting for organizations managing external partnerships.
Cost considerations
Functionality
Compatibility
User experience
Customer support
Why these ratings?
Cyberse perspective
Solution details
Key features
Target industry
Pricing
Subcategory
Services support
Product features
Integrations
Cloud ecosystem partners
Deployment
Market segment
We use the following criteria to evaluate this product:
Cost considerations
Resilience includes an “Essential” tier at no extra cost within the insurance premium, but the fuller Edge risk-management package carries an undisclosed annual fee. Because pricing is only available through sales, finance teams cannot easily calculate per-vendor costs or compare ROI to fixed-price TPRM tools. The opaque model and add-on fee point to an above-average cost burden.
Cost considerations
Resilience includes an “Essential” tier at no extra cost within the insurance premium, but the fuller Edge risk-management package carries an undisclosed annual fee. Because pricing is only available through sales, finance teams cannot easily calculate per-vendor costs or compare ROI to fixed-price TPRM tools. The opaque model and add-on fee point to an above-average cost burden.
Functionality
Resilience generates automated vendor risk reports in minutes and continuously monitors each supplier’s public attack surface for new issues. However, the tool lacks integrated due-diligence questionnaires and predefined remediation workflows found in more full-featured TPRM suites, so overall functionality lands in the market’s mid-tier.
Functionality
Resilience generates automated vendor risk reports in minutes and continuously monitors each supplier’s public attack surface for new issues. However, the tool lacks integrated due-diligence questionnaires and predefined remediation workflows found in more full-featured TPRM suites, so overall functionality lands in the market’s mid-tier.
Compatibility
Resilience exposes open APIs that pull data from IAM, cloud and endpoint systems for near-real-time monitoring. Connecting to ERP or GRC platforms typically relies on file transfers or custom API work, adding setup effort. Public materials do not highlight native SSO or out-of-the-box business-system connectors, so compatibility sits in the middle of the market.
Compatibility
Resilience exposes open APIs that pull data from IAM, cloud and endpoint systems for near-real-time monitoring. Connecting to ERP or GRC platforms typically relies on file transfers or custom API work, adding setup effort. Public materials do not highlight native SSO or out-of-the-box business-system connectors, so compatibility sits in the middle of the market.
User experience
A G2 reviewer notes that Resilience is easy to navigate once running but flags complex initial setup and integration hurdles, suggesting some training is still needed. Public materials do not highlight vendor self-service features like drag-and-drop questionnaires or dedicated portals, so usability seems solid yet short of the most intuitive offerings.
User experience
A G2 reviewer notes that Resilience is easy to navigate once running but flags complex initial setup and integration hurdles, suggesting some training is still needed. Public materials do not highlight vendor self-service features like drag-and-drop questionnaires or dedicated portals, so usability seems solid yet short of the most intuitive offerings.
Customer support
Resilience provides a 24 / 7 hotline and email for immediate help when incidents arise. Claims materials describe a dedicated team that guides customers through recovery, giving hands-on support beyond simple ticketing. Public information does not mention routine program reviews or an extensive self-service knowledge base, so support appears strong but not fully comprehensive.
Customer support
Resilience provides a 24 / 7 hotline and email for immediate help when incidents arise. Claims materials describe a dedicated team that guides customers through recovery, giving hands-on support beyond simple ticketing. Public information does not mention routine program reviews or an extensive self-service knowledge base, so support appears strong but not fully comprehensive.