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Symantec Endpoint Protection (Broadcom)

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Symantec Endpoint Protection (Broadcom)

Symantec Endpoint Protection (Broadcom)

Symantec Endpoint Protection (Broadcom) integrates threat prevention, detection, and response capabilities for managed devices. It uses a single agent architecture to support policy management and reporting across multiple operating systems.

Symantec Endpoint Protection (Broadcom) integrates threat prevention, detection, and response capabilities for managed devices. It uses a single agent architecture to support policy management and reporting across multiple operating systems.

Cost considerations

Functionality

Compatibility

User experience

Customer support

Why these ratings?

Cyberse perspective

Solution details

Services support
Cloud ecosystem partners
Key features
Product features
Market segment
Integrations
Pricing
Target industry
Subcategory
Deployment

We use the following criteria to evaluate this product:

Cost considerations

PeerSpot cites yearly costs of $70–$100 per user, higher than many endpoint competitors. Capterra reviewers mention confusing licensing, minimum seat requirements, and higher renewal costs versus peers. Separate fees for EDR, XDR, and mobile modules push total spend beyond mid-market norms, making ROI less clear.

Cost considerations

PeerSpot cites yearly costs of $70–$100 per user, higher than many endpoint competitors. Capterra reviewers mention confusing licensing, minimum seat requirements, and higher renewal costs versus peers. Separate fees for EDR, XDR, and mobile modules push total spend beyond mid-market norms, making ROI less clear.

Functionality

Symantec Endpoint Protection uses machine-learning prevention and real-time EDR with automated actions like isolation or file removal to disrupt attacks quickly. Built-in firewall and USB/device controls tighten endpoint defenses under the same agent and console. Endpoint data streams into Symantec’s cloud XDR to correlate with email, web and cloud telemetry, matching the broad functionality of top-tier competitors.

Functionality

Symantec Endpoint Protection uses machine-learning prevention and real-time EDR with automated actions like isolation or file removal to disrupt attacks quickly. Built-in firewall and USB/device controls tighten endpoint defenses under the same agent and console. Endpoint data streams into Symantec’s cloud XDR to correlate with email, web and cloud telemetry, matching the broad functionality of top-tier competitors.

Compatibility

Symantec Endpoint Protection installs on Windows, macOS, and Linux endpoints, while the companion SEP Mobile app secures Android and iOS phones. Broadcom provides documented APIs so security events flow into external SIEM systems without custom work. Mobile coverage is separate and no explicit legacy-OS or VDI modes are listed, so Compatibility ranks just short of the top tier.

Compatibility

Symantec Endpoint Protection installs on Windows, macOS, and Linux endpoints, while the companion SEP Mobile app secures Android and iOS phones. Broadcom provides documented APIs so security events flow into external SIEM systems without custom work. Mobile coverage is separate and no explicit legacy-OS or VDI modes are listed, so Compatibility ranks just short of the top tier.

User experience

The console delivers familiar dashboards, but many settings hide in layered menus so new admins rely on training guides. Community discussions mention a noticeable learning curve before teams feel comfortable tweaking policies and viewing incidents. Everyday tasks are achievable, yet the overall flow feels less streamlined than newer cloud-first rivals.

User experience

The console delivers familiar dashboards, but many settings hide in layered menus so new admins rely on training guides. Community discussions mention a noticeable learning curve before teams feel comfortable tweaking policies and viewing incidents. Everyday tasks are achievable, yet the overall flow feels less streamlined than newer cloud-first rivals.

Customer support

Symantec Endpoint Protection provides 24×7 phone, chat and a sizeable knowledge base. Many administrators report long hold times and repeated escalations since the Broadcom takeover. The blend of broad coverage but uneven service levels puts its customer support in the middle of the field.

Customer support

Symantec Endpoint Protection provides 24×7 phone, chat and a sizeable knowledge base. Many administrators report long hold times and repeated escalations since the Broadcom takeover. The blend of broad coverage but uneven service levels puts its customer support in the middle of the field.