UpGuard | Cyberse

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Third Party Risk Management

UpGuard

UpGuard provides tools to assess and monitor the security posture of external vendors and partners. It offers risk scoring and detailed reports to help organizations identify and address potential vulnerabilities in their third-party relationships.

Cost considerations

Functionality

Compatibility

User experience

Customer support

Why these ratings?

Cyberse perspective

Solution details

Pricing

Free trial available

Target industry

Technology

Public sector

Industrials

Healthcare

Retail

Manufacturing

Financial services

Key features

API access

Platform solution

Point solution

Product features

Technology risk management

Cybersecurity risk management

Enterprise risk management

Integrations

Third party risk management

Product features

Risk scoring

Customizable assessments and questionnaires

Vendor management

Threat intelligence

Integrations

Security automation

Governance Risk and Compliance

Supported frameworks

PCI

NIST CSF/800-53

CCPA

GDPR

HIPAA

ISO 27001/27002

Cloud ecosystem partners

Amazon Web Services

Microsoft Azure Cloud

Google Cloud Platform

Market segment

Small business

Enterprise

Midmarket

We use the following criteria to evaluate this product:

Cost considerations

UpGuard publishes clear annual prices and a free tier, includes continuous monitoring and unlimited questionnaires, so budgeting is straightforward. The mid-market fees compare favorably with rivals that hide pricing, yet costs rise when a program exceeds 150 vendors or when optional deep-dive features are added. Most mid-size teams get solid coverage for the money, but paying more for larger vendor counts keeps overall cost from being best-in-class.

Cost considerations

Functionality

UpGuard auto-discovers suppliers, applies AI to evaluate questionnaire evidence, and runs continuous external scans that feed always-on risk dashboards. Guided remediation workflows help teams track fixes and see scores update in real time.

Functionality

Compatibility

UpGuard provides a REST API, webhooks, and native connectors for ServiceNow Vendor Risk, Jira, Slack and many other apps via Zapier. The product also supports SAML-based single sign-on with major identity providers. ERP or SIEM tools must connect through the API or CSV, so some scripting is required, leaving compatibility strong but not all-inclusive.

Compatibility

User experience

Gartner reviewers call the GUI easy to use and simple to integrate. G2 comments describe a clean, straightforward interface that helps users navigate vendor assessments quickly. Feedback indicates only a small learning curve, aligning with the rubric’s “generally easy UI” tier.

User experience

Customer support

UpGuard provides in-region help during business hours and a global team that answers after hours, giving customers 24×7 coverage. Each account gets a Customer Success Manager who handles onboarding and ongoing guidance. Release notes show multiple feature updates every month, demonstrating rapid, continuous improvements