Fortra PhishLabs
Fortra PhishLabs
Fortra’s PhishLabs provides organizations with tools to identify, analyze, and mitigate phishing threats targeting employees. The platform offers threat intelligence and reporting capabilities to help organizations respond to evolving phishing tactics.
Fortra’s PhishLabs provides organizations with tools to identify, analyze, and mitigate phishing threats targeting employees. The platform offers threat intelligence and reporting capabilities to help organizations respond to evolving phishing tactics.
Cost considerations
Functionality
Compatibility
User experience
Customer support
Why these ratings?
Cyberse perspective
Solution details
Key features
Pricing
Target industry
Subcategory
Deployment
Services support
Integrations
Market segment
Cloud ecosystem partners
Product features
We use the following criteria to evaluate this product:
Cost considerations
Pricing is not published, buyers must seek custom quotes and reviewers label PhishLabs “expensive” or “a bit expensive,” especially for smaller organizations, pointing to hidden or unpredictable costs. PeerSpot comparisons also note that PhishLabs is “higher in cost” than competing tools. Given mainstream awareness-training suites charge transparent per-user fees, the premium spend on this managed service shows a weak, indirect link to employee behavior change.
Cost considerations
Pricing is not published, buyers must seek custom quotes and reviewers label PhishLabs “expensive” or “a bit expensive,” especially for smaller organizations, pointing to hidden or unpredictable costs. PeerSpot comparisons also note that PhishLabs is “higher in cost” than competing tools. Given mainstream awareness-training suites charge transparent per-user fees, the premium spend on this managed service shows a weak, indirect link to employee behavior change.
Functionality
Fortra’s PhishLabs offers multilingual bite-sized modules, gamified microlearning and unlimited customizable phishing simulations delivering risk-based campaigns. Dashboards give behavior-focused analytics and personalized reports that highlight high-risk groups and progress. The service covers major compliance topics but public information does not confirm structured regulation mapping, so functionality is strong but not top-tier.
Functionality
Fortra’s PhishLabs offers multilingual bite-sized modules, gamified microlearning and unlimited customizable phishing simulations delivering risk-based campaigns. Dashboards give behavior-focused analytics and personalized reports that highlight high-risk groups and progress. The service covers major compliance topics but public information does not confirm structured regulation mapping, so functionality is strong but not top-tier.
Compatibility
Fortra’s PhishLabs plugs straight into Microsoft 365, Google Workspace, Okta, OneLogin and syncs users via SCIM or Active Directory. SCORM-ready content and the SAP SuccessFactors connector let companies deliver training through most LMS and HR systems without manual uploads. Since public documents don’t reference an open API for bespoke workflows, Compatibility sits one tier below the maximum score.
Compatibility
Fortra’s PhishLabs plugs straight into Microsoft 365, Google Workspace, Okta, OneLogin and syncs users via SCIM or Active Directory. SCORM-ready content and the SAP SuccessFactors connector let companies deliver training through most LMS and HR systems without manual uploads. Since public documents don’t reference an open API for bespoke workflows, Compatibility sits one tier below the maximum score.
User experience
Reviewers report a user-friendly interface that is easy to deploy, while PeerSpot notes the web front end can feel clunky at times. Fortra promotes short, game-style modules that keep lessons engaging and bite-sized for learners. These factors place overall usability above average but not friction-free, warranting a 4 out of 5 score.
User experience
Reviewers report a user-friendly interface that is easy to deploy, while PeerSpot notes the web front end can feel clunky at times. Fortra promotes short, game-style modules that keep lessons engaging and bite-sized for learners. These factors place overall usability above average but not friction-free, warranting a 4 out of 5 score.
Customer support
Fortra PhishLabs provides 24×7 phone and web support with emergencies answered within an hour. The security awareness service is backed by a dedicated Customer Success team and customers can use an online knowledge base for quick answers. Vendor materials say the content library is continually updated to reflect emerging threats, indicating regular refreshes even if the exact schedule is not published.
Customer support
Fortra PhishLabs provides 24×7 phone and web support with emergencies answered within an hour. The security awareness service is backed by a dedicated Customer Success team and customers can use an online knowledge base for quick answers. Vendor materials say the content library is continually updated to reflect emerging threats, indicating regular refreshes even if the exact schedule is not published.