MetricStream
MetricStream
MetricStream centralizes risk and compliance data to support decision-making and reporting. It offers configurable workflows and analytics for organizations managing complex regulatory requirements.
MetricStream centralizes risk and compliance data to support decision-making and reporting. It offers configurable workflows and analytics for organizations managing complex regulatory requirements.
Cost considerations
Functionality
Compatibility
User experience
Customer support
Why these ratings?
Cyberse perspective
Solution details
Pricing
Deployment
Key features
Target industry
Services support
Cloud ecosystem partners
Market segment
We use the following criteria to evaluate this product:
Cost considerations
MetricStream’s quote-based licenses commonly begin near $75 K and scale past $1 M per year, placing costs above many peer GRC suites. Additional charges for implementation, custom reporting and new modules push total ownership higher whenever extra frameworks are needed. Long-term savings remain uncertain because recurring services and per-module fees continue after go-live.
Cost considerations
MetricStream’s quote-based licenses commonly begin near $75 K and scale past $1 M per year, placing costs above many peer GRC suites. Additional charges for implementation, custom reporting and new modules push total ownership higher whenever extra frameworks are needed. Long-term savings remain uncertain because recurring services and per-module fees continue after go-live.
Functionality
MetricStream covers the full GRC lifecycle, from drafting policies and mapping them to regulations through automated ingestion of regulatory changes and control libraries. AI-driven modules calculate risk exposure in real time and populate audit workpapers with collected evidence, giving teams live scores and traceable audit trails. Built-in regulatory content updates and continuous control testing let organizations handle policy, risk, compliance, and audit in one connected workflow.
Functionality
MetricStream covers the full GRC lifecycle, from drafting policies and mapping them to regulations through automated ingestion of regulatory changes and control libraries. AI-driven modules calculate risk exposure in real time and populate audit workpapers with collected evidence, giving teams live scores and traceable audit trails. Built-in regulatory content updates and continuous control testing let organizations handle policy, risk, compliance, and audit in one connected workflow.
Compatibility
MetricStream offers prebuilt connectors for CMDBs, ticketing tools, security scanners and other systems, plus 200+ OpenAPI-based REST APIs for flexible import and export. The platform also integrates with SAP ERP and connects natively to AWS Audit Manager and Security Hub, demonstrating seamless links to both enterprise and cloud environments.
Compatibility
MetricStream offers prebuilt connectors for CMDBs, ticketing tools, security scanners and other systems, plus 200+ OpenAPI-based REST APIs for flexible import and export. The platform also integrates with SAP ERP and connects natively to AWS Audit Manager and Security Hub, demonstrating seamless links to both enterprise and cloud environments.
User experience
Role-based dashboards provide clear high-level views, but reviewers report layered menus and sluggish screens that make routine actions feel cumbersome. Most organizations schedule vendor-led onboarding and allocate admin staff because new users struggle without structured training. Compared with newer GRC tools that guide users step-by-step, the interface lands in the middle—serviceable yet not truly intuitive
User experience
Role-based dashboards provide clear high-level views, but reviewers report layered menus and sluggish screens that make routine actions feel cumbersome. Most organizations schedule vendor-led onboarding and allocate admin staff because new users struggle without structured training. Compared with newer GRC tools that guide users step-by-step, the interface lands in the middle—serviceable yet not truly intuitive
Customer support
MetricStream provides 24×7 assistance and assigns customer success managers so users can reach experts at any time. Third-party materials confirm an always-on support desk and dedicated success roles. Limited evidence of scheduled roadmap sessions or proactive regulatory alert pushes keeps the offering just below the top tier.
Customer support
MetricStream provides 24×7 assistance and assigns customer success managers so users can reach experts at any time. Third-party materials confirm an always-on support desk and dedicated success roles. Limited evidence of scheduled roadmap sessions or proactive regulatory alert pushes keeps the offering just below the top tier.