Cofense
Cofense
Updated August 20, 2025
Updated August 20, 2025
Cofense delivers phishing defense by combining threat intelligence with user reporting and analysis. It enables organizations to identify and respond to phishing attacks through simulated campaigns and real-time incident response tools.
Cofense delivers phishing defense by combining threat intelligence with user reporting and analysis. It enables organizations to identify and respond to phishing attacks through simulated campaigns and real-time incident response tools.
Phishing Simulation Platforms
Security Learning Platforms
Cost considerations
Cost considerations
Functionality
Functionality
Compatibility
Compatibility
User experience
User experience
Customer support
Customer support
Why these ratings?
Cyberse perspective
Cyberse perspective
Solution details
Target industry
Technology
Public sector
Industrials
Healthcare
Retail
Manufacturing
Financial services
Services support
In-house services
Managed services
Product features
Phishing simulations
Pricing
Free trial available
Market segment
Small business
Enterprise
Midmarket
Key features
Platform solution
Point solution
Integrations
Security awareness training
Deployment
Cloud-native
Cloud-hosted
Cloud ecosystem partners
Amazon Web Services
Microsoft Azure Cloud
Google Cloud Platform
Ratings
Cost considerations
Cofense sells mainly to large enterprises and does not publish prices, and customers note higher per-user fees plus separate charges for Triage, Vision, and managed phishing content. While multi-year terms can lower unit cost, the extra modules and professional-services fees push total spend above mainstream awareness suites. Budget owners therefore face a less predictable link between what they pay and the risk-reduction they gain.
Cost considerations
Cofense sells mainly to large enterprises and does not publish prices, and customers note higher per-user fees plus separate charges for Triage, Vision, and managed phishing content. While multi-year terms can lower unit cost, the extra modules and professional-services fees push total spend above mainstream awareness suites. Budget owners therefore face a less predictable link between what they pay and the risk-reduction they gain.
User count
Functionality
Cofense offers a wide range of phishing templates and bite-sized lessons that trigger automatically when an employee clicks, and managers can run unlimited campaigns. Dashboards show who needs help and map results to regulations such as PCI and HIPAA. Competitors with broader topic coverage and deeper adaptive learning nudge Cofense just below the top tier.
Functionality
Cofense offers a wide range of phishing templates and bite-sized lessons that trigger automatically when an employee clicks, and managers can run unlimited campaigns. Dashboards show who needs help and map results to regulations such as PCI and HIPAA. Competitors with broader topic coverage and deeper adaptive learning nudge Cofense just below the top tier.
Compatibility
Cofense connects directly with Microsoft 365 and Google Workspace, offers SAML SSO, and exposes an API for custom tasks. Most teams still upload users by CSV and push SCORM packages to an LMS instead of using automated feeds. This blend of strong email ties but manual HR/LMS syncing places its compatibility squarely in the middle of the market.
Compatibility
Cofense connects directly with Microsoft 365 and Google Workspace, offers SAML SSO, and exposes an API for custom tasks. Most teams still upload users by CSV and push SCORM packages to an LMS instead of using automated feeds. This blend of strong email ties but manual HR/LMS syncing places its compatibility squarely in the middle of the market.
User experience
Learners get straightforward phishing simulations and brief follow-up content, but lessons are not gamified or fully optimized for phones. Admins gain detailed controls and clear dashboards, yet reviews note a noticeable learning curve during setup and campaign creation. Localization covers key languages, though coverage lags top competitors, limiting ease for some global teams.
User experience
Learners get straightforward phishing simulations and brief follow-up content, but lessons are not gamified or fully optimized for phones. Admins gain detailed controls and clear dashboards, yet reviews note a noticeable learning curve during setup and campaign creation. Localization covers key languages, though coverage lags top competitors, limiting ease for some global teams.
Customer support
Cofense offers round-the-clock support and assigns every account a dedicated service manager, giving customers live help at any hour instead of the typical business-hours ticket queue competitors rely on.
Customer support
Cofense offers round-the-clock support and assigns every account a dedicated service manager, giving customers live help at any hour instead of the typical business-hours ticket queue competitors rely on.
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