Grip SSPM continuously scans SaaS applications for misconfigurations and can trigger automated fixes, giving security teams reliable detection and some workflow automation. However, the product focuses on SaaS and does not extend the same controls to IaaS or PaaS clouds, so coverage is narrower than broader cloud-security suites. Visibility and policy enforcement are strong within its scope, but the absence of multi-cloud support keeps overall functionality at a mid-level.

Grip SSPM offers built-in connectors for AWS, Azure, Google Workspace/BigQuery and dozens of other cloud and SaaS services, giving security teams immediate multi-cloud visibility. Data and actions can be exchanged with tools like ServiceNow, Splunk, Okta Workflows and Azure Logic Apps through documented APIs, enabling interoperability without heavy coding. Because most mainstream environments are covered yet some configuration is still needed for complex hybrid estates, Compatibility is rated 4 out of 5.

Grip SSPM markets a centralized, modern dashboard that aims to simplify SaaS-risk monitoring without agents. Day-to-day navigation is clear, yet user reviews highlight complex setup and a steep learning curve that slow new teams. The helpful visuals balanced against onboarding friction place the overall experience squarely in the usable-but-not-friction-free tier.

User reviews on G2 report very quick, helpful replies from Grip Security’s support team. Grip Security maintains a public learning center with guides and FAQs that let customers resolve many questions on their own. Lack of publicly stated 24/7 coverage or dedicated account managers keeps the service just below the highest tier.