Ivanti Neurons for RBVM keeps an up-to-date asset inventory and pulls in scan data for continuous visibility. Risk scoring surfaces the threats most likely to matter, and built-in connectors open or sync remediation tickets in ServiceNow or Jira for closed-loop tracking. Because it relies on external engines for authenticated scans and cloud/container findings, overall coverage is solid but not as self-contained as top-tier suites.

Agents cover Windows, macOS and major Linux builds, and API connectors pull data from AWS and Amazon Inspector to protect cloud workloads. A ready-made ServiceNow CMDB connector keeps asset details in sync. SIEM and container links need extra connectors or scripting, so compatibility sits just below the maximum.

Users on G2 describe a user-friendly interface that new staff learn quickly. Customizable dashboards present vulnerability data and recommended fixes in a clear, drill-down format managers understand at a glance. Some reviews note that frequent tweaks to the proprietary risk score create brief confusion, keeping the experience a notch below the cleanest competitors.

Ivanti provides round-the-clock help for critical tickets and offers named Customer Success resources at higher tiers, with an extensive self-service portal. Security definition updates are published several times per day, so new vulnerabilities are covered within hours rather than days. Because 24×7 phone support is only included in premium plans, overall support sits one level below the highest tier.