NAVEX
NAVEX
Updated August 28, 2025
Updated August 28, 2025
NAVEX centralizes policy management and incident reporting for organizations. It enables automated workflows for tracking compliance tasks and documenting risk mitigation activities.
NAVEX centralizes policy management and incident reporting for organizations. It enables automated workflows for tracking compliance tasks and documenting risk mitigation activities.
Risk
Governance
Compliance
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Cost considerations
Cost considerations
Functionality
Functionality
Compatibility
Compatibility
User experience
User experience
Customer support
Customer support
Why these ratings?
Cyberse perspective
Cyberse perspective
Solution details
Target industry
Technology
Public sector
Healthcare
Retail
Manufacturing
Financial services
Supported frameworks
NIST CSF/800-53
Services support
In-house services
Third party integrators
Managed services
Product features
Technology risk management
Cybersecurity risk management
Enterprise risk management
Pricing
Free trial available
Market segment
Small business
Enterprise
Midmarket
Key features
API access
Platform solution
Integrations
Data security
Third party risk management
Deployment
On-premises
Cloud-hosted
Cloud ecosystem partners
Amazon Web Services
Microsoft Azure Cloud
Google Cloud Platform
Ratings
Cost considerations
Published subscriptions start around $2.6 k a month and rise with onboarding fees and extra modules, placing NAVEX near the middle of the GRC price spectrum. Reviewers call the pricing “middle range” compared with competitors, indicating a typical two-year return rather than rapid cost savings
Cost considerations
Published subscriptions start around $2.6 k a month and rise with onboarding fees and extra modules, placing NAVEX near the middle of the GRC price spectrum. Reviewers call the pricing “middle range” compared with competitors, indicating a typical two-year return rather than rapid cost savings
Module count
Functionality
NAVEX lets teams create and update policies, then map them automatically to controls, risks and regulations. Automated assessments, continuous monitoring and asset scoring give live risk ratings while collected evidence is linked to each control for audit readiness. Pre-built control libraries, workflow-based audit trails and regulatory guidance updates keep the end-to-end GRC process in one platform instead of scattered spreadsheets
Functionality
NAVEX lets teams create and update policies, then map them automatically to controls, risks and regulations. Automated assessments, continuous monitoring and asset scoring give live risk ratings while collected evidence is linked to each control for audit readiness. Pre-built control libraries, workflow-based audit trails and regulatory guidance updates keep the end-to-end GRC process in one platform instead of scattered spreadsheets
Compatibility
NAVEX Integration Cloud supplies over a thousand ready connectors to ServiceNow, Jira, Workday, Oracle, Coupa and other popular systems, covering ticketing, CMDB, ERP and cloud services. Open REST and SOAP APIs plus CSV import/export give teams flexible data exchange without manual re-entry. A documented bi-directional integration with ServiceNow Employee Relations shows real-world linkage to enterprise workflows, placing NAVEX at the highest compatibility tier.
Compatibility
NAVEX Integration Cloud supplies over a thousand ready connectors to ServiceNow, Jira, Workday, Oracle, Coupa and other popular systems, covering ticketing, CMDB, ERP and cloud services. Open REST and SOAP APIs plus CSV import/export give teams flexible data exchange without manual re-entry. A documented bi-directional integration with ServiceNow Employee Relations shows real-world linkage to enterprise workflows, placing NAVEX at the highest compatibility tier.
User experience
Many user reviews say NAVEX dashboards are intuitive and navigation is generally easy, yet Gartner commenters report the interface feels cumbersome for short-term users and needs detailed instructions. The mixed feedback points to a moderate learning curve rather than quick self-service onboarding. Overall usability is solid but not as streamlined as leading GRC offerings, so the experience fits a mid-level rating.
User experience
Many user reviews say NAVEX dashboards are intuitive and navigation is generally easy, yet Gartner commenters report the interface feels cumbersome for short-term users and needs detailed instructions. The mixed feedback points to a moderate learning curve rather than quick self-service onboarding. Overall usability is solid but not as streamlined as leading GRC offerings, so the experience fits a mid-level rating.
Customer support
NAVEX advertises 24×7 access to compliance-trained support staff and an online knowledge community, giving customers help beyond business hours and regular regulatory content updates. Customer Success Managers are on staff to guide accounts, but public materials do not mention proactive roadmap sessions, so the service is strong yet falls short of the highest support tier
Customer support
NAVEX advertises 24×7 access to compliance-trained support staff and an online knowledge community, giving customers help beyond business hours and regular regulatory content updates. Customer Success Managers are on staff to guide accounts, but public materials do not mention proactive roadmap sessions, so the service is strong yet falls short of the highest support tier
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