Trellix
Trellix
Updated August 20, 2025
Updated August 20, 2025
Trellix provides threat detection and response capabilities to protect devices from malware and exploits. It integrates machine learning and behavioral analysis to identify and mitigate emerging threats across diverse environments.
Trellix provides threat detection and response capabilities to protect devices from malware and exploits. It integrates machine learning and behavioral analysis to identify and mitigate emerging threats across diverse environments.
Endpoint Detection & Response
Endpoint Protection Platform
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Cost considerations
Cost considerations
Functionality
Functionality
Compatibility
Compatibility
User experience
User experience
Customer support
Customer support
Why these ratings?
Cyberse perspective
Cyberse perspective
Solution details
Target industry
Retail
Manufacturing
Financial services
Services support
Managed services
Product features
Behavioral-based detection
Pricing
Free trial available
Market segment
Enterprise
Key features
Platform solution
Integrations
Security automation
Identity security
Cloud security
Deployment
On-premises
Cloud-hosted
Cloud ecosystem partners
Amazon Web Services
Google Cloud Platform
Ratings
Cost considerations
Trellix uses mid-range per-endpoint pricing that includes antivirus and basic EDR coverage. Advanced options such as XDR, managed detection, and compliance modules require separate licenses, raising overall spend. The structure delivers fair value but is not noticeably cheaper than other leading endpoint tools.
Cost considerations
Trellix uses mid-range per-endpoint pricing that includes antivirus and basic EDR coverage. Advanced options such as XDR, managed detection, and compliance modules require separate licenses, raising overall spend. The structure delivers fair value but is not noticeably cheaper than other leading endpoint tools.
User count
Functionality
Trellix combines machine-learning malware blocking, mature EDR with near-real-time timelines, and built-in firewall and device controls with push-button isolation; SaaS XDR correlation is available but not yet as seamless as leading cloud-native rivals, so overall capability lands just below the top tier.
Functionality
Trellix combines machine-learning malware blocking, mature EDR with near-real-time timelines, and built-in firewall and device controls with push-button isolation; SaaS XDR correlation is available but not yet as seamless as leading cloud-native rivals, so overall capability lands just below the top tier.
Compatibility
Trellix supports Windows, macOS and Linux endpoints and uses a separate mobile app for iOS and Android, with ePO APIs that stream events to common SIEMs. Absence of one agent for all device types and limited legacy OS coverage prevent a 5.
Compatibility
Trellix supports Windows, macOS and Linux endpoints and uses a separate mobile app for iOS and Android, with ePO APIs that stream events to common SIEMs. Absence of one agent for all device types and limited legacy OS coverage prevent a 5.
User experience
Trellix dashboards present many nested settings and legacy ePO menus, so administrators report a complex learning curve compared with newer cloud consoles. Users say policy changes and investigations take extra steps, slowing daily tasks. Most teams arrange formal training before feeling confident with the console.
User experience
Trellix dashboards present many nested settings and legacy ePO menus, so administrators report a complex learning curve compared with newer cloud consoles. Users say policy changes and investigations take extra steps, slowing daily tasks. Most teams arrange formal training before feeling confident with the console.
Customer support
Trellix offers 24×7 phone and chat plus a solid knowledge base, so most issues get a quick live response. Threat intelligence updates flow several times a week, but a dedicated incident-response team is an add-on rather than standard. User feedback shows generally prompt resolutions, though complex cases sometimes require multiple hand-offs.
Customer support
Trellix offers 24×7 phone and chat plus a solid knowledge base, so most issues get a quick live response. Threat intelligence updates flow several times a week, but a dedicated incident-response team is an add-on rather than standard. User feedback shows generally prompt resolutions, though complex cases sometimes require multiple hand-offs.
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