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Fortra PhishLabs

Fortra PhishLabs

Updated August 20, 2025

Updated August 20, 2025

Fortra’s PhishLabs provides organizations with tools to identify, analyze, and mitigate phishing threats targeting employees. The platform offers threat intelligence and reporting capabilities to help organizations respond to evolving phishing tactics.

Fortra’s PhishLabs provides organizations with tools to identify, analyze, and mitigate phishing threats targeting employees. The platform offers threat intelligence and reporting capabilities to help organizations respond to evolving phishing tactics.

Phishing Simulation Platforms

Cost considerations

Cost considerations

Functionality

Functionality

Compatibility

Compatibility

User experience

User experience

Customer support

Customer support

Why these ratings?

Cyberse perspective

Cyberse perspective

Solution details

Target industry

Technology

Public sector

Industrials

Healthcare

Retail

Manufacturing

Financial services

Services support

Managed services

Product features

Phishing simulations

Market segment

Enterprise

Key features

Platform solution

Integrations

Security awareness training

Deployment

Cloud-hosted

Cloud ecosystem partners

Amazon Web Services

Microsoft Azure Cloud

Ratings

Cost considerations

Pricing is not published, buyers must seek custom quotes and reviewers label PhishLabs “expensive” or “a bit expensive,” especially for smaller organizations, pointing to hidden or unpredictable costs. PeerSpot comparisons also note that PhishLabs is “higher in cost” than competing tools. Given mainstream awareness-training suites charge transparent per-user fees, the premium spend on this managed service shows a weak, indirect link to employee behavior change.

Cost considerations

Pricing is not published, buyers must seek custom quotes and reviewers label PhishLabs “expensive” or “a bit expensive,” especially for smaller organizations, pointing to hidden or unpredictable costs. PeerSpot comparisons also note that PhishLabs is “higher in cost” than competing tools. Given mainstream awareness-training suites charge transparent per-user fees, the premium spend on this managed service shows a weak, indirect link to employee behavior change.

User count

Functionality

Fortra’s PhishLabs offers multilingual bite-sized modules, gamified microlearning and unlimited customizable phishing simulations delivering risk-based campaigns. Dashboards give behavior-focused analytics and personalized reports that highlight high-risk groups and progress. The service covers major compliance topics but public information does not confirm structured regulation mapping, so functionality is strong but not top-tier.

Functionality

Fortra’s PhishLabs offers multilingual bite-sized modules, gamified microlearning and unlimited customizable phishing simulations delivering risk-based campaigns. Dashboards give behavior-focused analytics and personalized reports that highlight high-risk groups and progress. The service covers major compliance topics but public information does not confirm structured regulation mapping, so functionality is strong but not top-tier.

Compatibility

Fortra’s PhishLabs plugs straight into Microsoft 365, Google Workspace, Okta, OneLogin and syncs users via SCIM or Active Directory. SCORM-ready content and the SAP SuccessFactors connector let companies deliver training through most LMS and HR systems without manual uploads. Since public documents don’t reference an open API for bespoke workflows, Compatibility sits one tier below the maximum score.

Compatibility

Fortra’s PhishLabs plugs straight into Microsoft 365, Google Workspace, Okta, OneLogin and syncs users via SCIM or Active Directory. SCORM-ready content and the SAP SuccessFactors connector let companies deliver training through most LMS and HR systems without manual uploads. Since public documents don’t reference an open API for bespoke workflows, Compatibility sits one tier below the maximum score.

User experience

Reviewers report a user-friendly interface that is easy to deploy, while PeerSpot notes the web front end can feel clunky at times. Fortra promotes short, game-style modules that keep lessons engaging and bite-sized for learners. These factors place overall usability above average but not friction-free, warranting a 4 out of 5 score.

User experience

Reviewers report a user-friendly interface that is easy to deploy, while PeerSpot notes the web front end can feel clunky at times. Fortra promotes short, game-style modules that keep lessons engaging and bite-sized for learners. These factors place overall usability above average but not friction-free, warranting a 4 out of 5 score.

Customer support

Fortra PhishLabs provides 24×7 phone and web support with emergencies answered within an hour. The security awareness service is backed by a dedicated Customer Success team and customers can use an online knowledge base for quick answers. Vendor materials say the content library is continually updated to reflect emerging threats, indicating regular refreshes even if the exact schedule is not published.

Customer support

Fortra PhishLabs provides 24×7 phone and web support with emergencies answered within an hour. The security awareness service is backed by a dedicated Customer Success team and customers can use an online knowledge base for quick answers. Vendor materials say the content library is continually updated to reflect emerging threats, indicating regular refreshes even if the exact schedule is not published.

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Cyberse provides free tools for cybersecurity buyers to assess needs, research solutions, and compare products.

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