BitSight
BitSight
Updated August 20, 2025
Updated August 20, 2025
BitSight provides security ratings that help organizations assess and monitor the cybersecurity performance of their external vendors. It aggregates data from multiple sources to deliver objective risk insights for informed decision-making.
BitSight provides security ratings that help organizations assess and monitor the cybersecurity performance of their external vendors. It aggregates data from multiple sources to deliver objective risk insights for informed decision-making.
Vendor Risk Scoring
Cost considerations
Cost considerations
Functionality
Functionality
Compatibility
Compatibility
User experience
User experience
Customer support
Customer support
Why these ratings?
Cyberse perspective
Cyberse perspective
Solution details
Target industry
Technology
Healthcare
Financial services
Supported frameworks
PCI
NIST CSF/800-53
CCPA
GDPR
HIPAA
ISO 27001/27002
Services support
In-house services
Managed services
Product features
Risk scoring
Vendor management
Product features
Technology risk management
Cybersecurity risk management
Enterprise risk management
Market segment
Enterprise
Key features
API access
Platform solution
Integrations
Security automation
Integrations
Third party risk management
Deployment
Cloud-hosted
Ratings
Cost considerations
BitSight typically costs about $20-25 K a year for a base subscription and another $1.5-2 K per vendor, placing pricing in the mid-market tier. Additional risk-assessment modules and deeper intelligence are billed separately, so budgets rise as programs expand. Compared with other third-party risk tools, the overall spend is reasonable but not the lowest, delivering acceptable value for the coverage provided.
Cost considerations
BitSight typically costs about $20-25 K a year for a base subscription and another $1.5-2 K per vendor, placing pricing in the mid-market tier. Additional risk-assessment modules and deeper intelligence are billed separately, so budgets rise as programs expand. Compared with other third-party risk tools, the overall spend is reasonable but not the lowest, delivering acceptable value for the coverage provided.
Vendors assessed/year
Functionality
BitSight delivers daily security ratings and continuous monitoring that show each vendor’s external attack surface. Automated assessments, a large library of vendor profiles, and dashboards let risk teams onboard suppliers faster and track issues while built-in workflows point to evidence for remediation. Because publicly available information does not confirm AI-driven questionnaire scoring, overall functionality ranks just below the top tier.
Functionality
BitSight delivers daily security ratings and continuous monitoring that show each vendor’s external attack surface. Automated assessments, a large library of vendor profiles, and dashboards let risk teams onboard suppliers faster and track issues while built-in workflows point to evidence for remediation. Because publicly available information does not confirm AI-driven questionnaire scoring, overall functionality ranks just below the top tier.
Compatibility
BitSight offers pre-built connectors to SAP Ariba and Coupa for procurement, ServiceNow and Archer for GRC, Splunk and Microsoft Sentinel for SIEM, Okta for SSO, and provides an open REST API. These links push rating changes to partner applications in near-real-time, with the ServiceNow add-on advertising real-time updates. Because all major system types are covered out of the box and data flows automatically, BitSight merits the highest compatibility score.
Compatibility
BitSight offers pre-built connectors to SAP Ariba and Coupa for procurement, ServiceNow and Archer for GRC, Splunk and Microsoft Sentinel for SIEM, Okta for SSO, and provides an open REST API. These links push rating changes to partner applications in near-real-time, with the ServiceNow add-on advertising real-time updates. Because all major system types are covered out of the box and data flows automatically, BitSight merits the highest compatibility score.
User experience
Users describe BitSight’s dashboard as intuitive and user-friendly, with clear risk scores that are easy to act on. Vendors access a simple portal to share questionnaires and evidence in a few clicks, reducing back-and-forth. Admins report only a short learning curve for deeper configuration, placing overall usability above most competing TPRM tools
User experience
Users describe BitSight’s dashboard as intuitive and user-friendly, with clear risk scores that are easy to act on. Vendors access a simple portal to share questionnaires and evidence in a few clicks, reducing back-and-forth. Admins report only a short learning curve for deeper configuration, placing overall usability above most competing TPRM tools
Customer support
BitSight provides 4 AM–8 PM EST live chat, phone and ticket support plus guided onboarding and named customer success managers, giving users quick help during extended business hours. A searchable knowledge base and publicly posted release-notes page show multiple product updates each month, so information stays current. Because assistance stops overnight rather than running 24×7, support fits the rubric’s “responsive business-hours” category, justifying a 4.
Customer support
BitSight provides 4 AM–8 PM EST live chat, phone and ticket support plus guided onboarding and named customer success managers, giving users quick help during extended business hours. A searchable knowledge base and publicly posted release-notes page show multiple product updates each month, so information stays current. Because assistance stops overnight rather than running 24×7, support fits the rubric’s “responsive business-hours” category, justifying a 4.
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Cyberse provides free tools for cybersecurity buyers to assess needs, research solutions, and compare products.
Cyberse provides free tools for cybersecurity buyers to assess needs, research solutions, and compare products.
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